JATIN DUHAN
Melbourne
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and enthusiastic leader trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Vodafone
03.2023 - 08.2023
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Improved resolution time with effective problem-solving for customer complaints.
Business Consultant
ManuFutures
10.2024 - 02.2025
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
Crew Leader
McDonald's Victoria
03.2023 - 01.2025
- Collaborated with team members to optimize workflows, leading to improved overall restaurant operations.
- Followed food safety practices and sanitation guidelines.
Team Leader
Eco Truck Wash And Services
12.2023 - 02.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted regular reviews of operations and identified areas for improvement.
- Observed packing operations to verify conformance to specifications.
Data Entry Operator
V. S. C
02.2022 - 02.2023
- Compiled data from source documents prior to data entry
- Maintained data entry requirements by following data program techniques and procedures
- Enter purchase and sales invoice bills.
Management Assistant
Crown Plaza Hotel
01.2022 - 12.2022
- Supported executive staff by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
- Increased customer service success rates by quickly resolving issues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Education
MBA - Business
Deakin University
Melbourne, India03-2025
Bachelor of Commerce - Ecommerce
Fairfield Institute Or Management And Technology
Delhi, India07.2022
Skills
- Able to work in team
- Well-developed Communication skills
- Basic marketing skills
- Organizing work skills
- Able to manage Multiple task like kitchen hand and cleaning
- Problem solving skills
- Have leadership qualities
- Full Professional Proficiency
- Data auditing
- Data collection
- Excel expertise
- Invoice processing
- Customer service-oriented
- Inventory Management Abilities
- Verbal and written communication
Timeline
Business Consultant
ManuFutures
10.2024 - 02.2025
Team Leader
Eco Truck Wash And Services
12.2023 - 02.2024
Customer Service Representative
Vodafone
03.2023 - 08.2023
Crew Leader
McDonald's Victoria
03.2023 - 01.2025
Data Entry Operator
V. S. C
02.2022 - 02.2023
Management Assistant
Crown Plaza Hotel
01.2022 - 12.2022
Bachelor of Commerce - Ecommerce
Fairfield Institute Or Management And Technology
MBA - Business
Deakin University
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