Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jatinder Kaur (Jenny) Kahlon

West Ryde,NSW

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

10
10
years of professional experience

Work History

Community Aged Care Worker

03.2020 - Current
  • Enhanced client satisfaction by providing personalized care and support to elderly individuals.
  • Developed tailored care plans for clients, ensuring their physical, emotional, and social needs were met.
  • Assisted clients with daily living activities, promoting independence and overall wellbeing.
  • Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
  • Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
  • Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
  • Facilitated social activities for clients, encouraging engagement and participation in community events.
  • Maintained detailed records of client progress, documenting achievements and areas for improvement.
  • Organized transportation services for clients when necessary, coordinating medical appointments or facilitating attendance at local events.
  • Completed ongoing professional development opportunities to stay current on industry trends and best practices in aged care services.
  • Coordinated meal planning and preparation for clients based on individual dietary requirements and preferences.
  • Provided emotional support and companionship during times of hardship or grief; ensuring clients felt valued and cared for.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.

Receptionist Manager

01.2014 - 03.2020
  • Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
  • Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
  • Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
  • Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
  • Boosted team performance through regular staff meetings, discussing challenges and successes, and implementing strategic solutions for improvement.
  • Increased overall client retention rate by consistently delivering exceptional service and fostering positive relationships with customers.
  • Contributed to office cost reduction initiatives by monitoring inventory levels of supplies and making informed purchasing decisions based on needs analysis.
  • Supported company growth by effectively managing an expanding team of receptionists across multiple locations.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Created organized filing system to manage department documents.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Education

Master of Arts - Accounting And Business Management

Victoria University
Sydney, NSW
10.2014

Skills

  • Client confidentiality
  • Emotional support
  • Personal hygiene assistance
  • Community resources navigation
  • Record keeping
  • Social engagement
  • Assessment skills
  • Recreational activities
  • Effective communication
  • Cultural sensitivity
  • Active listening
  • Nutrition management
  • Mobility Assistance
  • Documentation
  • Dependable and Responsible
  • Client Documentation
  • Records Maintenance
  • Relationship Building
  • Clinical Quality Program Standards
  • Complex Problem-Solving
  • Supportive Companionship
  • Respectful and Compassionate
  • Behaviour Redirection
  • Family Member Counselling
  • Originality and Creativity
  • Community Health Services
  • Basic Life Support for Health Care Providers

Additional Information

I am Australian Citizen. I am available full time. I am happy to work on weekends as well. Waiting for your response. Thanks

Timeline

Community Aged Care Worker

03.2020 - Current

Receptionist Manager

01.2014 - 03.2020

Master of Arts - Accounting And Business Management

Victoria University
Jatinder Kaur (Jenny) Kahlon