Javiera Garrido Torres
Melbourne,VIC
Summary
Customer-focused Barista with a decade of coffee experience in Santiago, Chile. Cultivated a profound understanding of the art and science behind crafting exceptional coffee since 2010. Passionate about delivering unparalleled service and guiding customers to create memorable experiences. Experienced in working with green beans, exploring processing intricacies, sensory aspects, and strategic coffee management. Deeply fascinated by the world of coffee.
Overview
16
16
years of professional experience
Work History
Roaster and Quality Control
Far More Coffee
01.2025 - Current
- Optimized roasting process for better flavor profiles and consistent product results.
- Streamlined inventory management system for better tracking of raw materials and finished goods.
- Maintained clean and well-organized work environment to ensure safety and efficiency during the roasting process.
- Conducted quality control checks to maintain consistency in taste, aroma, and appearance across all products.
- Participated in professional development opportunities such as industry workshops or seminars, staying current on latest trends in coffee roasting.
Barista and Second Hand Roaster Coffee
Todo Good Coffee Roaster
04.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Evaluated roasted beans for color, aroma, body, flavor profile and other characteristics.
- Maintained accurate records of all roasted batches including time, temperature, weight, and notes.
- Monitored the roasting process and made adjustments as needed to ensure quality control standards were met.
Barista All Rounder
El Parche Coffee Roaster
10.2023 - Current
- Ability to be attentive to the whole coffee cycle, understand the customer and deliver quality beverages along with great service
- To know how to recommend coffee beans according to the preferences and methods used by customers
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
- Updating signage and displays to attract customers
- Taking inventory and replenishing items in display cases, at tables, or behind the counter
- Adhering to all food safety regulations and quality controls
La Pastora Coffee House
06.2022 - 02.2023
- Company Overview: @lapastoracoffee
- Demonstrated exceptional performance in a dynamic and demanding work setting, excelling in fast-paced, high-pressure shifts while seamlessly collaborating in both kitchen operations and cash register duties
- Successfully managed the opening and closing procedures of the store, ensuring all necessary preparations were completed efficiently and effectively
- Demonstrated expertise in preparing a wide variety of coffee drinks, consistently delivering exceptional quality and meeting customer preferences
- Maintained a clean and organized workspace throughout the shift, diligently cleaning and sanitizing work areas, equipment, and utensils
- @lapastoracoffee
Singular Coffee Roaster
06.2021 - 11.2021
- Company Overview: @singularcoffeeroasters
- Managed end-to-end coffee operations as the sole barista in a one barista bar environment, efficiently overseeing all tasks from opening to closing
- Provided exemplary customer service throughout the day, ensuring customer satisfaction and maintaining a high standard of service delivery
- Proficiently handled opening and closing procedures, ensuring the store was prepared for business and properly secured at the end of the day
- Demonstrated exceptional customer service skills by effectively managing the cash register, processing transactions, and providing friendly and efficient service to customers
- Mastered the art of crafting delicious coffee drinks, consistently delivering high-quality beverages to satisfy customers' preferences and maintaining the brand's standards
- Maintained a clean and organized work environment by diligently cleaning work areas, coffee machines, and equipment, ensuring a hygienic and efficient workspace
- @singularcoffeeroasters
Coffee Culture Coffee Roasters
05.2009 - 11.2009
- Company Overview: @coffeeculture_cr
- Provided distinctive customer service by serving customers and ensuring a positive coffee experience, demonstrated expertise in achieving excellent coffee extraction, consistently delivering high quality and flavourful coffee beverages
- Supported roastery operations through active participation in various tasks, contributing to the smooth functioning of the coffee production process
- Actively engaged in cupping sessions, utilizing sensory evaluation techniques to assess and analyze the quality and characteristics of different coffee samples
- Proactively monitored and restocked inventory levels, ensuring the availability of ingredients and supplies needed for smooth operations
- Actively adhered to food safety and hygiene protocols, ensuring compliance with health regulations and ensuring a safe environment for both staff and customers
- Significant Contribution to the Assembly of the Cafeteria: Orchestrating a Comprehensive Collaboration Effort, Inclusive of Bar Placement and Storefront Painting
- @coffeeculture_cr
Education
Roaster Course -
Anne Cooper
01.2024
Coffee Processing Level 1-Generalist -
CQI
01.2023
Barista Course -
Coffee Culture Coffee Roasters
01.2018
Bachelor's Degree - Social Communication and Journalism
University of Arts, Sciences, and Communication
01.2011
Skills
- Store Opening and Closing Procedures
- Coffee Drink Preparation
- Customer Service
- Cash Register Management
- Inventory Management
- Food Safety and Hygiene Protocols
- Workspace Organization
- Collaboration
- Storefront Design
- Opening and closing duties
- POS Systems
- Speedy and efficient
- Friendly and outgoing
- Espresso machine operation
- Packaging and labeling
- Sensory analysis
- Roast profile development
- Sample roasting
- Roasting process improvement
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Roaster and Quality Control
Far More Coffee
01.2025 - Current
Barista and Second Hand Roaster Coffee
Todo Good Coffee Roaster
04.2024 - Current
Barista All Rounder
El Parche Coffee Roaster
10.2023 - Current
La Pastora Coffee House
06.2022 - 02.2023
Singular Coffee Roaster
06.2021 - 11.2021
Coffee Culture Coffee Roasters
05.2009 - 11.2009
Coffee Processing Level 1-Generalist -
CQI
Barista Course -
Coffee Culture Coffee Roasters
Bachelor's Degree - Social Communication and Journalism
University of Arts, Sciences, and Communication
Roaster Course -
Anne Cooper
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