Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jawad Heydari

Pakenham,VIC

Summary

Dynamic mechanic with extensive experience at Jan Autos, excelling in automotive diagnostics and repairs. Proven ability to enhance vehicle performance through effective troubleshooting and preventative maintenance. Strong customer service skills fostered improved client satisfaction. Recognized for maintaining a safe work environment and consistently meeting performance metrics.

Mechanical professional with extensive hands-on experience in vehicle repair and maintenance. Proven ability to diagnose and resolve mechanical issues efficiently while adhering to high standards of quality and safety. Collaborative team player known for reliability and ability to adapt to changing repair needs, offering expertise in engine diagnostics, brake systems, and electrical repairs.


Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mechanic

Jan Autos
12.2023 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.

Team Manager

Techtronic Industries - TTI
02.2021 - 12.2023
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
  • Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.

Quality Control Inspector

Techtronic Industries - TTI
08.2020 - 12.2023
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Identified and documented quality discrepancies for management to develop resolutions.

Service Delivery Officer (Customer Service)

Australian Taxation Office
06.2018 - 08.2020
  • Managed complex client projects, delivering exceptional results within tight deadlines and budgets.
  • Reduced resolution times by promptly addressing and resolving escalated customer issues.
  • Coordinated cross-functional teams to deliver comprehensive solutions for clients'' unique needs.
  • Mentored junior team members, providing guidance on best practices in service delivery management.
  • Developed strong relationships with internal departments, ensuring seamless collaboration for efficient service delivery.
  • Enhanced customer satisfaction with timely and accurate responses to inquiries and concerns.
  • Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet strict deadlines without compromising quality of service delivered.

Warehouse Supervisor

Aluminium Profiles Australia
03.2016 - 06.2018
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw daily operations and shipping and handling processes.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.

Education

Certificate III - Heavy Vehicle Diesel Technologies Mechanical

Ashton College
Clayton, VIC

Certificate - Leadership

Milwaukee
Notting Hill, VIC
01-2022

High School Diploma -

Roma Mitchell Secondary College
Gepps Cross, SA
01-2012

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Troubleshooting
  • Automotive diagnostics
  • Workplace safety
  • Customer service
  • Auto and engine repair
  • Fluid exchanges
  • Vehicle test drives
  • Problem diagnosis
  • Vehicle inspections

Accomplishments

  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • First Aid Certification
  • Forklift Certification
  • CPR/AED Certification
  • VIC Driver's License
  • Dangerous Good Handling
  • White Card

Languages

English
Native or Bilingual
Dari
Native or Bilingual
Farsi
Native or Bilingual
Urdu
Professional Working

Timeline

Mechanic

Jan Autos
12.2023 - Current

Team Manager

Techtronic Industries - TTI
02.2021 - 12.2023

Quality Control Inspector

Techtronic Industries - TTI
08.2020 - 12.2023

Service Delivery Officer (Customer Service)

Australian Taxation Office
06.2018 - 08.2020

Warehouse Supervisor

Aluminium Profiles Australia
03.2016 - 06.2018

Certificate III - Heavy Vehicle Diesel Technologies Mechanical

Ashton College

Certificate - Leadership

Milwaukee

High School Diploma -

Roma Mitchell Secondary College

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Jawad Heydari