Jawad Zaki
Sydney,NSW
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Shoping, Store, Worked With People
02.2017 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Conducted comprehensive market analyses to identify trends and opportunities for growth within the retail sector.
- Assisted in the implementation of innovative marketing campaigns tailored specifically for each retail location''s demographics.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Österport High School Ystad
Ystad Sweden06-2022
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Cafe inventory
- Staff motivation
- Team development
- Sales planning
Languages
English
Interests
- Swimming
- Gym Workouts
- Team Sports
- Committed to improving personal fitness through regular participation in [sport]
- Adventure Travel
- Road Trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Customer Service Representative
Shoping, Store, Worked With People
02.2017 - 03.2025
High School Diploma -
Österport High School Ystad
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