Jawyria Ishaque
Edmondson Park,NSW
Summary
Driven Retail Sales Associate with a proven track record at Hijab Haven, enhancing customer satisfaction and boosting sales through expert order processing and exceptional service. Demonstrated ability to exceed sales targets by recommending complementary purchases and efficiently handling money, coupled with a knack for creating positive customer experiences and fostering strong relationships.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Hijab Haven
12.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Wrapped, boxed and weighed bakery department products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor Of Speech Pathology - Health Communication
Western Sydney University
Sydney, NSWSkills
- Order Processing
- Money Handling
- Display Setup
- Regulatory Compliance
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Retail Sales Associate
Hijab Haven
12.2023 - Current
Bachelor Of Speech Pathology - Health Communication
Western Sydney University
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