Jay-Anne May Valdez
Rooty Hill,NSW
Summary
A highly motivated and experience Finance Operation Specialist. I can lead meeting and work with clients. Being a committed team player, want to be a part of renowned organization, to contribute towards the growth of the Organization based on my expertise and to further my personal capabilities by learning from the new exposure within the structured framework of the organization.
Currently, I’m currently on Graduate Visa and work as a Housekeeping Supervisor at Sofitel Wentworth in Australia and holding a visit Visa in Canada.
Overview
10
10
years of professional experience
Work History
Housekeeping Supervisor
Sofitel Wentworth
02.2023 - Current
- Coordinate and supervise training of staff.
- Coordination of workforce to meet daily deadlines.
- Delivering efficient preparation, cleanliness and presentation of guest rooms in accordance with Hotel standards and guest expectations.
- Effective time management capabilities with a methodical management style.
- Attend to guest inquiries and requests.
Housekeeping Supervisor
Pullman Sydney Penrith
07.2023 - 02.2025
- Collaborate with the housekeeping team to achieve departmental goals and maintain a high standard of cleanliness.
- Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction
- Train housekeepers on cleaning and maintenance tasks
- Daily allocations of rooms and duties via Hubos/Oracle cloud, order linen and amenities.
- Delivering efficient preparation, cleanliness, and presentation of guest rooms in accordance with hotel standards and guest expectations.
- Oversee staff daily (can supervise 15-20 in a shift)
- Check rooms and common areas, including stairways and lounge areas for cleanliness.
- Respond to customer complaints and special requests.
- Establish and educate staff on cleanliness, tidiness, and hygiene standards.
- Attend briefing with the General Manager and other Managers across the hotel.
Room Attendant
Mantra 2 Bond Street
02.2023 - 07.2023
- Greeting hotel guests
- Providing customer service and answering questions from guests
- Using cleaning equipment to tidy and sanitize rooms.
- Replacing bed linens and towels
- Restocking hotel food and beverages
- Keeping hallways clean and unobstructed
- Reporting room vacancy status
Finance Operation Specialist
SAP Philippines, Inc.
07.2021 - 01.2023
- Responsible for Invoice creation and Invoice Delivery for Concur, APJ and EMEA region.
- Close cooperation and communication with external and internal customers and SAP subsidiaries
- Execute Daily Invoicing reports and Daily, Weekly, Monthly internal monitoring and reporting
- Upload Invoices to the corresponding client Portal, 3rd party or Ariba, Coupa, Taulia and other customer portal
- Shared Mailbox and Internal requests Inbox reporting and monitoring
- Ariba Enablement, integration, and Automation tasks
- EDI, E-Billing Set up and monitoring tasks for global customers
Billing Team Leader
Google Philippines
06.2015 - 07.2021
- Invoice Delivery and Invoice Uploads
- Coordinates with the customer and/or Account Managers in enrolling new customers and/or current customers for invoice uploads process
- Walks through the Account Manager/s in Google on the invoice uploads process upon request.
- Collaborate with other departments (Collections, Cash Ops) to ensure billing accuracy.
- Establish, maintain, and enhance relationships with clients/customers and monitor and coordinate activities pertaining to customer service requests.
- Create invoices in Oracle via manual or automated processes.
- Contract Entry
- Entering client data from source documents within production expectations
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
- Reviewing data for deficiencies or errors, correcting any incompatibility, and checking output.
Education
Cert IV in Kitchen Management and Diploma - Hospitality Management
Australian Health And Management Institute
North Parramatta, NSW02.2025
Bachelor of Science - Business Administration Major in Financial Management
Saint Louis College
San Fernando, La Union04-2015
Skills
- Strong verbal and written communication
- Effective bilingual communicator in English and Filipino
- Proficient in collaborating with diverse teams
- Skilled in conducting transactions with external parties
- Proficient in computer applications
- I am knowledgeable in using Google suite tools, SAP tools, Oracle, Microsoft Office Word, Excel, Outlook, PowerPoint
Timeline
Housekeeping Supervisor
Pullman Sydney Penrith
07.2023 - 02.2025
Housekeeping Supervisor
Sofitel Wentworth
02.2023 - Current
Room Attendant
Mantra 2 Bond Street
02.2023 - 07.2023
Finance Operation Specialist
SAP Philippines, Inc.
07.2021 - 01.2023
Billing Team Leader
Google Philippines
06.2015 - 07.2021
Cert IV in Kitchen Management and Diploma - Hospitality Management
Australian Health And Management Institute
Bachelor of Science - Business Administration Major in Financial Management
Saint Louis College
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