Proven track record of driving revenue growth, streamlining operations, and delivering scalable, high-impact solutions across diverse industries. Adept at identifying market opportunities, building client-focused strategies, and leading cross-functional teams to exceed performance targets.
Overview
2
2
years of professional experience
Work History
Customer Relationship Consultant
Orana Car and Truck Rentals
10.2023 - Current
Assisted in processing rental agreements and ensuring compliance with company policies.
Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
Developed strong relationships with clients through proactive communication and support.
Monitored industry trends and competitor activities to maintain a competitive edge in delivering superior service offerings.
Provided training to new staff on customer service protocols and best practices.
Business Consultant
GPI Tanks & Process Equipment
05.2024 - 08.2024
Led market research and strategy development for GPI’s India entry using PESTLE, SWOT, and Porter’s Five Forces.
Identified high-growth sectors and crafted targeted positioning through customer and competitor analysis.
Collected key insights via stakeholder outreach, enhancing market segmentation and entry planning.
Recommended cost-efficient entry models, reducing logistics expenses by 20%.
Proposed product diversification into water and cold storage tanks to tap into emerging demand.
Secured leadership buy-in with data-backed, scalable market strategies.
Business Consultant
Vost & Co
04.2024 - 08.2024
Led wellbeing-performance analysis in the renewable energy sector, delivering a 25% boost in employee satisfaction and 20% improvement in project efficiency.
Conducted a skills gap analysis and launched targeted training programs, improving workforce adaptability and easing workload imbalances.
Managed stakeholder relationships and used MS Project for coordination, reducing delivery time by 15% and increasing stakeholder engagement by 10%.
Proposed ERP and leadership development strategies that cut employee turnover by 15% and raised operational efficiency by 10%.
Strategic Consultant
Apostele
02.2024 - 05.2024
Conducted competitive analysis of global and Australian RPM players (e.g., Medopad, Alcidion), benchmarking product features, business models, and market strategies.
Developed a comparison framework based on target market, tech approach, and revenue model to position Apostele competitively.
Researched clinical and economic evidence on RPM effectiveness to inform pricing, product development, and reimbursement strategy.
Identified B2B opportunities with hospitals and GPs, recommending partnership-based models to avoid costly clinical trials.
Proposed end-to-end solution enhancements for seamless in-hospital to home care transitions and improved patient usability.
Delivered strategic insights to support Apostele’s go-to-market plan and strengthen its position in Australia’s digital health space.