Jay Bingle
Eight Mile Plains,QLD
Summary
I am lucky enough to be a people person. I have the ability to connect with anyone, create trust and build relationships with people instantly; through my career not only have I been able to to learn and grow but also try new methods and create success on various levels building relationships, create business income and most of all in all give my clients a person they can rely on and trust. My goal is to continue to grow and work with companies and clients who want that level of relationship and confidence.
Overview
15
15
years of professional experience
Work History
Celebrant & MC
Married By Jay
02.2020 - Current
- I have been lucky through my career; to have a passion for people and creating magic; I started my own company as a full time celebrant and MC
- Specialising in weddings and end of life events
- I have been able to create and make an impact in my clients lives and build a successful business using all of my skills from hospitality and finance
- As a business owner I wear 30 hats and love every minute of it.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Bank Manager
Westpac Australia
05.2014 - 08.2020
- As a Bank Manager and more importantly a leader; my role is varied
- I maintain business growth through coaching and training of my team and bring my people skills to the business, my direct team and the people and customers around me
- I am also out developing the business with new referrers and creating a network of contacts
- I have been able to replicate this through multiple branches, creating teams with belief, passion and confidence in talking to customers on a human level, in turn generating repeat customers, sales and results
- Through recent changes in banking I have been part of leading the change through a behaviours first culture
- I am also the region lead in protection creating growth not only in my own team, but my peers and business partners
- Running region meetings, creating presentations and new ways of thinking to increase participation, quoting and sales
- My role involves a high level of compliance, cash management, staffing, training and coaching, business development, security and most importantly customer service
- All of this coupled with business development with my home finance manager, the impact of our planning has taken my current branch from a negative result in 2018 to over one thousand percent to plan in 2019
- Growing external referral partners; as our business bread and butter and propping us up in the quieter times
- I have a range of core KPI’s; my role allows me to monitor my business and change our direction as needed to create both individual success in my bankers and my business
- In creating plans, I liaise with business partners; who have insight in to their specific area.
Banking Consultant
Bank West QLD
01.2013 - 05.2014
- Focussed on a high level of customer service, providing expert information through needs-based conversations and converting this into sales and pipeline
- Consistently tracking at 120% to target
- My results are from both face to face and phone-based sales, creating rapport and relationships that become return & referral business
- My role includes sales of Credit cards, Personal loans, account products, Insurances, and referrals to senior lenders and financial planners
- I have the opportunity to conduct training programs with my team based on previous experience.
Restaurant Manager
Brent’s Restaurant Toowong Q (2 Chefs Hats)
05.2012 - 12.2012
- Seating up to 80 in full fine dining, my role included every facet of the business from Sales and Marketing, Stock management and ordering, Staff Recruitment; Training and Rostering, Event Management; Open and Close daily; but most importantly creating and maintaining a high level of customer service.
Customer Service Consultant / Personal lender
Commonwealth Bank Australia
10.2010 - 05.2012
- My role includes sales driven targets and creating relationships allowing for conversations with my clients in ensuring they have the products that suit their needs from personal loans, credit cards, account products, insurances, and referrals to financial planners and business partners
- My role as a Personal lender allowed me to gain further skills in interviewing and complete clients home loan applications
- Both roles are very focused on service leading to sales, following up my pipeline and creating long term relationships with my clients who come back time and time again
- Successes: Completing Lending for the Future, maintaining 120% to target consistently on sales.
Restaurant and Bars Manager
Peppers Salt Resort & Spa
12.2008 - 10.2010
- My goal in this role was to rejuvenate the food and beverage department across two restaurants, a bar, room service and banquettes
- This process included Staff Recruitment and management including my chefs, Human resources, menu design both food and beverage, Rostering (62 staff), Cost control, Creation of standard operating procedures, Sales and Marketing
- Successes: Winning NSW business excellence award 2010 for Best Restaurant.
Education
Certificate & Government Registration - Celebrant
Rose Training
Brisbane09.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Problem Resolution
- Decision-Making
Websites
Skills And Accreditations
- Diploma of Financial management
- Registered Civil Celebrant
- Business Empowerment Coach (Westpac Foundation)
Other Employment
- 2001, Jenolan Caves House, Food and Beverage Trainee
- 2002, Peppers Fairmont Resort, Restaurant Manager
- 2004, The Sebel Aqualuna Beach Resort, Assistant Restaurant Manager
- 2005, Palazzo Versace, Food and Beverage Supervisor
- 2006, Mantra Erskine Beach Resort, Assistant F&B manager
- 2008, Sofitel, Assistant Restaurant manager
Timeline
Celebrant & MC
Married By Jay
02.2020 - Current
Bank Manager
Westpac Australia
05.2014 - 08.2020
Banking Consultant
Bank West QLD
01.2013 - 05.2014
Restaurant Manager
Brent’s Restaurant Toowong Q (2 Chefs Hats)
05.2012 - 12.2012
Customer Service Consultant / Personal lender
Commonwealth Bank Australia
10.2010 - 05.2012
Restaurant and Bars Manager
Peppers Salt Resort & Spa
12.2008 - 10.2010
Certificate & Government Registration - Celebrant
Rose Training
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