Jay Desai
South Hedland,WA
Summary
Dynamic and results-driven Service Planner with a strong background in project coordination and management. Experienced in driving operational excellence and achieving business objectives. Skilled in time management, communication, collaboration, and adaptability. Adept at leading teams and excelling in fast-paced, customer-focused environments. A proven track record of winning awards for outstanding performance and contributing to business success. Passionate about leveraging my skills to excel as a Project Administrator (Marine) and drive success in the marine industry.
Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
7
7
years of professional experience
Work History
Administrator - Infrastructure Operations
Town of Port Hedland
07.2025 - Current
- Managed office supplies inventory to ensure operational efficiency and cost-effectiveness.
- Coordinated scheduling of meetings and events, optimizing time management for staff members.
- Assisted in maintaining accurate records and documentation for compliance purposes.
- Developed streamlined processes for data entry, improving accuracy and reducing errors.
- Managed full-cycle cemetery operations and compliance, including the accurate processing of plot reservations, burial applications, and memorial applications to meet legal and public requirements.
- Streamlined procurement processes by generating and accurately processing Purchase Orders (POs) for the entire Infrastructure Services Directorate to ensure timely supply acquisition.
- Spearheaded quality control for the cemetery workflow by testing the One Connect system for various applications and generating comprehensive reports to support workflow modifications and process improvements.
- Maintained fiscal compliance by executing regular credit card reconciliations, ensuring all Directorate expenditures were accurately tracked and verified against financial records.
- Managed and optimized internal supplies, overseeing the procurement and inventory of kitchen provisions, including welfare fruits and coffee, to support daily employee needs.
- Coordinated all catering logistics for high-priority events hosted at the depot, ensuring seamless service delivery for staff and external guests.
- Directed all security contractor operations, organizing and leading monthly meetings to address outstanding issues, report concerns, and successfully resolve operational discrepancies to maintain site security standards.
Service Planner
Brilliant Boton
11.2022 - 07.2025
- As a Service Planner at Brilliant Boton Australia, I am responsible for coordinating service activities, Mobilising, scheduling appointments, and ensuring timely completion of projects. I collaborate with internal teams to allocate resources efficiently and meet client needs. Additionally, I analyse service data to identify opportunities for process improvements and enhanced customer satisfaction.
- Coordinating service activities and scheduling appointments.
- Collaborating with internal teams to allocate resources efficiently and meet client needs.
- Coordinating & mobilising resources.
- Scheduling & estimating maintenance job for the clients & organise resources accordingly.
Store Manager
Zambrero South Hedland
01.2021 - 03.2025
- As a Store Manager at Zambrero South Hedland, I led daily operations, including staff management, customer service, and inventory control. I implemented effective strategies to drive sales and ensure a positive dining experience for customers. Moreover, I fostered a positive work environment and streamlined processes to enhance overall efficiency.
- Leading daily operations, including staff management, customer service, and inventory control.
- Implementing effective strategies to drive sales and ensure a positive dining experience for customers.
- Fostering a positive work environment and streamlining processes to enhance overall efficiency.
Project Coordinator
Duncan Solutions
02.2019 - 03.2022
- As a Project Coordinator with Duncan Solutions, I facilitated project planning, monitored progress, and communicated project status to stakeholders. I collaborated with cross-functional teams to ensure timely project delivery and adherence to quality standards. Additionally, I identified and resolved project issues to maintain project timelines and deliverables.
- Facilitating project planning, monitoring progress, and communicating project status to stakeholders.
- Collaborating with cross-functional teams to ensure timely project delivery and adherence to quality standards.
- Identifying and resolving project issues to maintain project timelines and deliverables.
Education
Diploma -
Equinim College of Technology
11.2024
Masters - undefined
Central Queensland University
07.2018
Bachelor - undefined
Gujarat Technological University
09.2015
Skills
- Customer Satisfaction
- Leadership
- Communication Skills
- Strategic Thinking
- Project Management
- Time Management
- Team Working
- Microsoft Office
- Critical Thinking
Languages
Gujarati
Hindi
English
Timeline
Administrator - Infrastructure Operations
Town of Port Hedland
07.2025 - Current
Service Planner
Brilliant Boton
11.2022 - 07.2025
Store Manager
Zambrero South Hedland
01.2021 - 03.2025
Project Coordinator
Duncan Solutions
02.2019 - 03.2022
Masters - undefined
Central Queensland University
Bachelor - undefined
Gujarat Technological University
Diploma -
Equinim College of Technology