Jay Evans
Summary
Motivated and hardworking individual seeking to transition into the plumbing industry with a strong commitment to learning, safety, and delivering high-quality service. Backed by a background in customer-facing roles, I bring excellent communication, reliability, and a solutions-focused mindset. Eager to develop hands-on skills, support experienced tradespeople, and grow into a qualified, trusted plumbing professional.
Overview
5
5
years of professional experience
Work History
Experience Consultant
Virgin Active
04.2024 - Current
- Researched and resolved complex issues and appeals to facilitate prompt resolution.
- Identified and reported on utilization patterns to enhance quality of service delivery.
- Conducted routine outreach to support understanding of policies and procedures.
- Worked with internal matrix partners to triage issues and submit work requests.
F45 Coach
F45 Training
01.2020 - 12.2024
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
Leasing Agent
Red Property
01.2022 - 12.2023
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
Bachelor Degree - Business Management
International College of Management
03-2021
Skills
- Strategic thinking
- Customer empathy
- Teamwork
- Problem-solving
- Time management
- Customer service
Timeline
Experience Consultant
Virgin Active
04.2024 - Current
Leasing Agent
Red Property
01.2022 - 12.2023
F45 Coach
F45 Training
01.2020 - 12.2024
Bachelor Degree - Business Management
International College of Management
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