Summary
Overview
Work History
Education
Skills
Timeline
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Jay Jensen

Sydney,NSW

Summary

I have a great passion for working with young people and can connect with them very well. This has been shown throughout my experience at my current job as a support worker. I am always polite and patient, while maintaining respectful boundaries and upholding great communication amongst team members and clients. I tend to have a more of a sensitive side which allows me to use this to build a safe and trusting relationship with clients and other team members

Overview

2
2
years of professional experience

Work History

Support Worker

Hire Up
Sydney
08.2023 - Current
  • Provided emotional and practical support to vulnerable adults.
  • Organised leisure activities for clients in the community.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.

Senior Client Service Associate

DCJ Housing
Sydney
06.2024 - 11.2024
  • Provided high level customer service to clients, responding promptly and efficiently to inquiries.
  • Maintained up-to-date client records, including contact information and account history.
  • Developed an in-depth understanding of company products, services, policies and procedures.

Support Coordinator

Tender Loving Care Bankstown
01.2023 - 06.2023
  • Completed assessments of client needs and preferences.
  • Conducted home visits to ensure safety of clients in their environment.
  • Provided ongoing support to families and caregivers throughout the process of obtaining or maintaining services for loved ones.
  • Updated case notes on a daily basis using an electronic database system.
  • Answered phone calls, provided information and connected callers to appropriate personnel.

Education

Bachelor of Science - Social Work

Western Sydney University
Sydney
11-2024

Diploma of Youth Work - Youth Services

Tafe NSW
Macquire Fields
12-2021

Skills

  • Emotional support
  • Life skills development
  • Great communication with Team Members
  • Case notes
  • Respectful to clients

Timeline

Senior Client Service Associate

DCJ Housing
06.2024 - 11.2024

Support Worker

Hire Up
08.2023 - Current

Support Coordinator

Tender Loving Care Bankstown
01.2023 - 06.2023

Bachelor of Science - Social Work

Western Sydney University

Diploma of Youth Work - Youth Services

Tafe NSW

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Jay Jensen