Jay Kang
NORTH KELLYVILLE,New South Wales
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
Work History
Sales Representative/Manager
OzCanopies 4x4
02.2021 - Current
- Develop and sustain relationships with existing customer base, building rapport as a personable and trusted representative
- Prepared customized client presentations and quotes
- Prepared customized quotes and answered inquiries regarding products and services
- Follow up on customer inquiries quickly and efficiently
- Maintain safe, fun working environment
- Collect payments and handle petty cash
- Manage calendar of appointments with new and current customers.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Streamlined order processing by accurately updating inventory management software after each task completion.
Bartender/Cocktail
Bella Vista Hotel
09.2022 - 03.2023
- Manage bar revenues, ensuring all cash is properly counted
- TAB Trained
- Develop and maintain relationships with guests and local community by providing tailored service
- Place liquor orders, manage stocking, and record inventory
- Performed in high pressure, high traffic environment
- Provided quality service at high traffic, upscale location
- Correctly fill drink orders and special requests
- Resolve customer complaints swiftly and efficiently
- Collect payment and handle petty cash.
Bartender/Cocktail
The fiddler Rouse Hill
11.2020 - 09.2022
- Manage bar revenues, ensuring all cash is properly counted
- TAB Trained
- Develop and maintain relationships with guests and local community by providing tailored service
- Place liquor orders, manage stocking, and record inventory
- Performed in high pressure, high traffic environment
- Provided quality service at high traffic, upscale location
- Correctly fill drink orders and special requests
- Resolve customer complaints swiftly and efficiently
- Collect payment and handle petty cash.
Bartender and Server
Outback Steakhouse
09.2019 - 02.2021
- Deliver exceptional customer service through extensive menu knowledge
- Carefully hand wash, rinse and sanitize delicate china and stemware for fine dining restaurant
- Play an integral role in customer service and overall sales numbers
- Pour different styles of drinks quickly and in accordance with customer's specifications
- Train new servers on expectations and procedures.
Barista/Cashier/Customer Service
Valentines Cafe
05.2018 - 12.2020
- Taking and Checking orders to determine which plates went to which table and diner
- Refilled drinks and bread baskets for diner
- Prepared tables and arranged utensils, napkins and dishes
- Remain friendly throughout each shift
- Responsible for cleaning the serving and eating areas after the restaurant was closed
- Responsible for keeping the buffet area clean and healthy
- And maintaining the proper flow of food to the buffet serving area.
Crew Member
McDonald's
03.2018 - 06.2019
- Communicated clearly and positively with coworkers and management
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
- Took initiative to find extra tasks when scheduled duties were completed.
Bartender and Server
Macarthur Grange Country Club
11.2018 - 02.2019
- Serving alcohol
- Taking orders and food handling
- Carrying 3 plates
- Helping for events like anniversary, reception or birthday parties.
Education
Diploma of IT -
La Trobe University
Sydney, New South Wales11.2019
Skills
- Customer service
- Receptionist
- Cash handling
- Sales
- Microsoft office
- Bartender
Additional Information
Have High Risk Work Licence (forklift truck)
RSA / RCG License
Full Driver's licence
Timeline
Bartender/Cocktail
Bella Vista Hotel
09.2022 - 03.2023
Sales Representative/Manager
OzCanopies 4x4
02.2021 - Current
Bartender/Cocktail
The fiddler Rouse Hill
11.2020 - 09.2022
Bartender and Server
Outback Steakhouse
09.2019 - 02.2021
Bartender and Server
Macarthur Grange Country Club
11.2018 - 02.2019
Barista/Cashier/Customer Service
Valentines Cafe
05.2018 - 12.2020
Crew Member
McDonald's
03.2018 - 06.2019
Diploma of IT -
La Trobe University
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