Jay Le
Brisbane,QLD
Summary
Excelled in boosting revenue and client satisfaction through innovative strategies and exceptional customer service. Skilled in marketing strategies and team collaboration, achieving significant market expansion and financial health enhancement. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Director
Le Furniture Pty Ltd
02.2022 - 07.2024
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Sale Manager
Stone Connect
08.2021 - 04.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Golf Service Assistant
The Brisbane Golf Club
03.2021 - 05.2022
- Assisted team members in improving workflow efficiency by sharing best practices.
Sale Assistant
Interior Stone
02.2020 - 01.2021
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Business - Sport Management
Griffith University
Brisbane, QLD07.2021
Diploma of Golf Management - Professional Golf Management
PGA International Golf Institution
Gold Coast, QLD11.2018
Skills
- Persuasive Negotiations
- Project Management
- Sales management
- Customer Service
- Marketing Strategies
- Verbal and written communication
- Issues Resolution
- Negotiation
- Goal Setting
- Cost analysis and savings
- Schedule Management
Timeline
Director
Le Furniture Pty Ltd
02.2022 - 07.2024
Sale Manager
Stone Connect
08.2021 - 04.2023
Golf Service Assistant
The Brisbane Golf Club
03.2021 - 05.2022
Sale Assistant
Interior Stone
02.2020 - 01.2021
Bachelor of Business - Sport Management
Griffith University
Diploma of Golf Management - Professional Golf Management
PGA International Golf Institution
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