Jay Morrison
Parramatta
Summary
Dynamic Service Technician with extensive experience at J&J Mertowest, specializing in AC system troubleshooting and equipment repair. Proven ability to enhance customer satisfaction through effective diagnostics and preventive maintenance. Committed to safety compliance and teamwork, consistently delivering high-quality repairs and solutions that minimize downtime.
Overview
11
11
years of professional experience
Work History
Service Technician
J&J mertowest
Rydlemere
03.2023 - 03.2025
- Fault finding for AC systems.
- Maintenance services for AC units.
- Traveled to customer locations to complete work for pre-set appointments.
- Tested repaired items to ensure functionality before returning them to customers.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Collaborated with team members to complete projects efficiently and effectively.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Repaired faulty components such as motors, pumps, valves, switches.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Diagnosed problems and determined solutions for various customer issues.
Service Technician
twin lakes air
Toukley
01.2018 - 04.2023
- Traveled to customer locations to complete work for pre-set appointments.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Tested repaired items to ensure functionality before returning them to customers.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Collaborated with team members to complete projects efficiently and effectively.
Warehouse Worker
aldi
Michinbury
02.2014 - 10.2017
- Used pallet jacks to move items to and from warehouse locations.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Inspected damaged goods prior to disposal or return to vendor.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assisted in packaging and labeling of products for shipment.
Education
High School Diploma -
Terra Sancta Collage
Quakers Hill, NSW11-2010
Skills
- AC system troubleshooting
- Equipment repair
- Preventive maintenance
- Root cause analysis
- Safety compliance
- Customer service
- Diagnostics and troubleshooting
- Equipment installation
- Technical training sessions
- Maintenance and repair
- scissor lift license
- Installation and repair
- Component repairs
- Warranty repair
- Hand tools
- Equipment maintenance
Timeline
Service Technician
J&J mertowest
03.2023 - 03.2025
Service Technician
twin lakes air
01.2018 - 04.2023
Warehouse Worker
aldi
02.2014 - 10.2017
High School Diploma -
Terra Sancta Collage
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