Summary
Overview
Work History
Education
Skills
Timeline
Certification
References
References
Generic

Jay Patel

Perth,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Bar Manager

3 Sheets On The Harbour
09.2022 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Resolved customer service issues.

Bartender

3 Sheets On The Harbour
09.2019 - 09.2022
  • Served high customer volumes during special events, nights, and weekends for one of the busiest venues north of the river.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Mobile Bar Hire Company Owner

Kegs2U
03.2023 - Current
  • Oversaw all daily operations and financial aspects of the business.
  • Resolved customer service issues with timely and professional resolutions.
  • Run and organise all promotional content.
  • Interacted well with customers to build connections and nurture relationships.
  • Supported company goals through careful reinvestment of profits.

Brewer

Brews 'R' Us
02.2019 - 03.2023
  • Brewed two hundred different types of beer and cider at a microbrewery.
  • Completed frequent inspections to identify and resolve problems affecting performance.
  • Adhered to good manufacturing practices and standard operating procedures.
  • Washed production lines and storage containers to maintain clean and efficient work areas.
  • Skilled at working independently and collaboratively in a team environment.

Bartender

The Local Shack
07.2019 - 08.2019
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

Bachelor of Science - Psychology: Honours

The University of Western Australia
Crawley, WA
11.2023

Bachelor of Science - Psychological Sciences

The University of Western Australia
Crawley, WA
07.2021

Bachelor of Arts - Media And Communications

The University of Western Australia
Crawley, WA
06.2021

High School Diploma -

St Stephen's School
Carramar, WA
11.2017

Skills

  • Project Planning
  • Problem Resolution
  • Organization
  • Multitasking
  • Networking
  • Interpersonal Communication
  • Staff Training
  • Organizational Ability

Timeline

Mobile Bar Hire Company Owner

Kegs2U
03.2023 - Current

Bar Manager

3 Sheets On The Harbour
09.2022 - Current

Bartender

3 Sheets On The Harbour
09.2019 - 09.2022

Bartender

The Local Shack
07.2019 - 08.2019

Brewer

Brews 'R' Us
02.2019 - 03.2023

Bachelor of Science - Psychology: Honours

The University of Western Australia

Bachelor of Science - Psychological Sciences

The University of Western Australia

Bachelor of Arts - Media And Communications

The University of Western Australia

High School Diploma -

St Stephen's School

Certification

  • Approved Managers License - MLP1
  • Right to Serve Alcohol - EOT


References

Gilles Gignac | Honours Thesis Academic Mentor | The University of Western Australia

  • gilles.gignac@uwa.edu.au
  • 6488 3254


Juraj Lustig | Venue Manager | 3 Sheets on the Harbour

  • juraj.lustig@gmail.com
  • 0422 175 903


Adam Wilmot | Director | Brews 'R' Us

  • adamwilmot@outlook.com
  • 0400 041 588


Tarson Parkyn | Manager | The Local Shack

  • tarson.parkyn@hotmail.com
  • 0499 876 500

References

Gilles Gignac | Honours Thesis Academic Mentor | The University of Western Australia

  • gilles.gignac@uwa.edu.au
  • 6488 3254


Juraj Lustig | Venue Manager | 3 Sheets on the Harbour

  • juraj.lustig@gmail.com
  • 0422 175 903


Adam Wilmot | Director | Brews 'R' Us

  • adamwilmot@outlook.com
  • 0400 041 588


Tarson Parkyn | Manager | The Local Shack

  • tarson.parkyn@hotmail.com
  • 0499 876 500

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