JAY PATEL

Delivered trauma-informed case management and advocacy to clients from CALD and vulnerable backgrounds. Supported women and young people affected by family violence, separation, income insecurity, housing instability, and language barriers. Conducted psychosocial assessments, developed case plans, and completed risk assessments with an emphasis on client safety and wellbeing. Collaborated with in-house legal staff to support clients navigating systems including FVIO applications, tenancy disputes, and financial hardship. Referred clients to and liaised with Centrelink, The Orange Door, family violence refuges, housing providers, and therapeutic services. Assisted clients in applying for Family Violence Crisis Payment, Emergency Relief, and other social welfare supports. Participated in multi-disciplinary team meetings and case reviews, using a strengths-based and culturally responsive lens. Contributed to youth legal education programs and resource development on tenant rights and safety planning. Maintained accurate and confidential case notes and upheld ethical and professional standards under social work and legal practice frameworks.

Successfully conducted an in-depth Life Story Project, demonstrating strong interviewing, research, and analytical skills. Engaged with participants sensitively, ensuring ethical storytelling and culturally respectful practices. Applied narrative analysis techniques to document and interpret personal experiences effectively. Developed a compelling and well-structured final report, integrating theory, social work principles, and lived experiences. Enhanced critical reflection skills by analyzing themes related to identity, resilience, and social justice. Strengthened written communication skills by crafting a professional, APA7-referenced submission. Demonstrated time management and project coordination by meeting deadlines and maintaining participant engagement. Contributed to cultural awareness.

Provide individual and group counseling to orphaned children to address emotional and psychological needs. Collaborate with the orphanage team to create and implement personalized care plans for each child. Conduct assessments to identify the unique strengths and challenges of each child, developing strategies for improvement. Advocate for the educational and healthcare needs of children by coordinating with schools, medical professionals, and relevant agencies. Organize and facilitate support groups for children to enhance their social and interpersonal skills. Collaborate with families, foster parents, and legal guardians to ensure a smooth transition for children in and out of the orphanage. Assisted in the development and implementation of programs aimed at improving the overall well-being of children in need Conducted home visits to assess the living conditions and family dynamics of potential candidates for intervention