Jay Rutene
Murwillumbah,NSW
Summary
Driven Team Manager at Oxford One, adept in fostering high-performing teams through motivational techniques and efficient task delegation. Leveraged problem-solving skills and administrative prowess to enhance team productivity and compliance. Excelled in a fast-paced environment, demonstrating a unique ability to simplify complex information, resulting in significant workflow enhancements and improved team morale.
Overview
21
21
years of professional experience
Work History
Team Manager
Oxford One
10.2022 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed performance measurement strategies, identifying areas for improvement.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Support Officer
Tafe Nsw
02.2020 - Current
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
- Created, prepared, and delivered reports to various departments.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
- Streamlined workflows for enhanced efficiency by identifying and implementing process improvements.
Laborer - Team Leader
Woolworths
08.2003 - 09.2017
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Education
No Degree - Diploma of Project Management
Life Medicine International
Brisbane, QLD07.2023
No Degree - Advanced Diploma of Leadership And Management
Life Medicine International
Brisbane, QLD06.2021
No Degree - Certificate III in Food Processing
Compact Services Qld
Brisbane, QLD04.2020
Skills
- Work well under pressure and to a high quality
- Fast learning and able to retain information
- Able to work as part of a team or individually
- Problem solving skills
- Able to relay complex information in an easy to understand method or terminology
- Patient and easy to work with
- Motivational Abilities
- Influencing skills
- Problem Resolution
- Professional and Courteous
- Administration and Reporting
Languages
Maori
Professional Working
Timeline
Team Manager
Oxford One
10.2022 - Current
Support Officer
Tafe Nsw
02.2020 - Current
Laborer - Team Leader
Woolworths
08.2003 - 09.2017
No Degree - Diploma of Project Management
Life Medicine International
No Degree - Advanced Diploma of Leadership And Management
Life Medicine International
No Degree - Certificate III in Food Processing
Compact Services Qld
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