Jay Rutene
Murwillumbah,NSW
Summary
Driven Team Manager at Oxford One, adept in fostering high-performing teams through motivational techniques and efficient task delegation. Leveraged problem-solving skills and administrative prowess to enhance team productivity and compliance. Excelled in a fast-paced environment, demonstrating a unique ability to simplify complex information, resulting in significant workflow enhancements and improved team morale.
Overview
21
21
years of professional experience
Work History
Team Manager
Oxford One
Brisbane, QLD
10.2022 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed performance measurement strategies, identifying areas for improvement.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Support Officer
Tafe Nsw
Kingscliff, NSW
02.2020 - Current
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
- Created, prepared, and delivered reports to various departments.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
- Streamlined workflows for enhanced efficiency by identifying and implementing process improvements.
Laborer - Team Leader
Woolworths
Sydney, NSW
08.2003 - 09.2017
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Education
No Degree - Diploma of Project Management
Life Medicine International
Brisbane, QLD07.2023
No Degree - Advanced Diploma of Leadership And Management
Life Medicine International
Brisbane, QLD06.2021
No Degree - Certificate III in Food Processing
Compact Services Qld
Brisbane, QLD04.2020
Skills
- Work well under pressure and to a high quality
- Fast learning and able to retain information
- Able to work as part of a team or individually
- Problem solving skills
- Able to relay complex information in an easy to understand method or terminology
- Patient and easy to work with
- Motivational Abilities
- Influencing skills
- Problem Resolution
- Professional and Courteous
- Administration and Reporting
Languages
Maori
Professional Working
Timeline
Team Manager
Oxford One
10.2022 - Current
Support Officer
Tafe Nsw
02.2020 - Current
Laborer - Team Leader
Woolworths
08.2003 - 09.2017
No Degree - Diploma of Project Management
Life Medicine International
No Degree - Advanced Diploma of Leadership And Management
Life Medicine International
No Degree - Certificate III in Food Processing
Compact Services Qld