Jay Shrestha
Lidcombe,Sydney NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Energetic barista specializing in quality drinks and latte art. Committed to the highest level of professionalism and customer enjoyment. Takes orders with a smile and accurately makes delicious specialty drinks. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organize.
Overview
7
7
years of professional experience
Work History
Boardroom Barista
Commonwealth Bank Of Australia, CBA
06.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Supervisor and Head Barista
Sabbaba
02.2019 - 03.2023
- Coordinated employee schedules according to shift changes and availability
- Provided ongoing training to address new staff needs.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Prepared and served coffee, espresso drinks, blended coffees, and teas
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
Barista
Koffee cat
08.2020 - 07.2022
- Welcomed guests with a pleasant smile and superior customer service
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational
- Managed the morning rush of customers daily with efficient, levelheaded customer service.
Sandwich Artist
subway
03.2019 - 04.2021
- Completed opening, closing, and shift change tasks by following company guidelines
- Used the POS system and cash register to receive payments by cash, check, credit card, and voucher
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
Barista
Caffeine Palace
12.2018 - 02.2019
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Maintained a calm demeanor during high-volume periods and special events
Education
MBA Account and MPA Account -
Holmes Institute Sydney
Sydney, NSW03.2022
Skills
- Espresso Machine Operation
- Friendly, Positive Attitude
- Team Management
- Good Work Ethic
- Customer Service
- Calm Under Pressure
- Cash handling
- POS Systems
- New Hire Training
References
- Banita Joshi, Manager - Sabbaba, 0452424675
- Supriya Tamang, Manager – Subway, 0424400277
Timeline
Boardroom Barista
Commonwealth Bank Of Australia, CBA
06.2023 - Current
Barista
Koffee cat
08.2020 - 07.2022
Sandwich Artist
subway
03.2019 - 04.2021
Supervisor and Head Barista
Sabbaba
02.2019 - 03.2023
Barista
Caffeine Palace
12.2018 - 02.2019
MBA Account and MPA Account -
Holmes Institute Sydney