Jayalakshmi N
29 KOORIN DRIVE, BUDDINA,QLD
Summary
A dedicated IT professional with 4.3 years of experience in software development, quality assurance with recent training in cybersecurity. Currently in the final year of a Master's degree in Information and Communication Technology (ICT), with a strong foundation in cybersecurity, Java, Python, SQL, and HTML. Skilled in QA, Requirement understanding, Test Analysis, Test Design, Testing, Integration testing, JIRA, Bug Life cycle, Regression Testing, Sanity Testing, Database Testing, Android and IOS Testing, Scrum Methodology, Agile Methodology, Functional Testing, TS2 tool, Web and Mobile Application Testing, threat analysis, vulnerability assessment, Software Testing, and problem-solving, with a proven ability to contribute to secure and efficient IT environments. Eager to apply my expertise and continue growing in the dynamic field of information technology. Technically savvy and skilled at quickly learning new concepts, software, and equipment. Collaborative team player with excellent communication and interpersonal talents.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Test Engineer
Client Network System India Pvt. Ltd(CNSI)/Acentra.
03.2023 - 06.2023
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference.
- Optimized regression testing efforts through continuous improvement of test cases and methodologies.
- Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
- Mentored junior team members, sharing best practices in test engineering techniques and tools usage.
- Increased product reliability, conducting rigorous stress testing on new features before release.
QA Analyst
Genpact India Pvt. Ltd.
01.2022 - 01.2023
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Supported timely project completion through efficient prioritization and execution of test tasks.
- Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.
- Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
- Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
- Maintained robust documentation of test results, providing valuable insights for future development efforts.
- Mitigated risk in software releases by consistently detecting critical defects during the testing phase.
- Facilitated effective communication between developers and testers, fostering collaboration in resolving issues quickly.
- Encouraged adoption of best practices among team members, leading workshops and training sessions on relevant topics.
- Used Email to case, Web to case features and created a community where the customers can create, update, and manage their cases/invoices.
- Creating Invoices and testing the functionality in Salesforce application and in Buyer portal.
- Experienced in creating E2E test cases and test scenarios based on the business requirements.
- Involved in Defect tracking, Defect reporting and Defect reproducing.
- Actively participated in the meetings and reviews and discussed the issues with developers.
- Interact with Developers to perform various types of testing throughout Software Testing Life Cycle and Bug Life Cycle.
- Performed testing for Helpdesk and reports.
- Performed All the functionalities including State transition, PO processing, Non-PO processing, Helpdesk and Reports.
- Execution of Test and Reporting Defects using JIRA.
- Enhanced product performance by conducting comprehensive regression testing on new updates.
- Developed and maintained quality assurance procedure documentation.
- Documented testing procedures for developers and future testing use.
- Developed and maintained defect databases for known issues.
Senior Software Engineer
Capgemini India Pvt. Ltd.
03.2019 - 01.2022
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Analyzed the requirements and provided review comments to the BA team.
- Running Automation Scripts
- Discussed with Business Analysts, Product owners, and technical team to gather requirement specifications.
- Taken and Given KT sessions and mentoring for new joiners into the project. Peer reviewing the Test Scenarios and Test Cases of team members.
- Actively participated in the Scrum meetings and reviews.
- Experienced in creating E2E test cases and scenarios based on business requirements.
- Involved in Defect tracking, Defect reporting, and Defect reproducing.
- Providing Quality updates to the Project Manager
- Experienced in Functional Testing, Regression Testing, Sanity Testing, UAT Testing, and System Integration Testing.
- Interact with Developers and Business Analysts to perform various types of testing throughout the Software Testing Life Cycle and Bug Life Cycle.
- Performed Mobile and Tablet device Testing.
- Responsible for Functional Testing, using Black Box Testing Techniques.
- Worked with Business users to validate that the application meets their needs.
- Requirement Traceability and Performing operations like insert, update, retrieve, etc. in the Database using SQL Queries.
- Involved in Test Design including Test Data preparation and reviews.
- Reviewed the Test Basis, designed and documented Test Strategies, Test Plans, Test Cases, and executed test cases.
- Execution of Test and Reporting Defects using JIRA.
- Review of Test Log and updating daily in Test rail.
- Executing the test cases, and reporting test results.
- Taking Ownership of Defect triage calls.
- Preparation of weekly and monthly status reports.
- Trained as a Java Full Stack Developer.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Mentored junior Testers, fostering professional growth and enhancing team productivity.
Education
B.E - COMPUTER SCIENCE AND ENGINEERING
Arasu Engineering College Anna University
Kumbakonam, TamilnaduHSC -
Kittapa Higher Secondary School
Mayiladuthurai, Tamilnadu10th -
Kittapa Higher Secondary School
Mayiladuthurai, TamilnaduMS - INFORMATION AND COMMUNICATIONS TECHNOLOGY
University of The Sunshine Coast
01.2025
Skills
- Software Testing
- Threat Analysis
- Vulnerability Assessment
- Incident Response
- Network Security
- Penetration Testing
- Security Compliance
- Java
- Python
- SQL
- HTML
- Problem-solving and Team Collaboration
Certification
- Oracle Certified Associate, Java SE 8 Programmer (2019)
- Automation Engineer Practitioner Certificate (2021) from Capgemini
- Introduction to Social Media Marketing (2023) from Meta
- Microsoft-certified Security, Compliance, and Identity Fundamentals (2023)
- Python Certification (Information Technology Specialist) (2023)
- Microsoft Azure Data Fundamentals (2024)
- Microsoft Azure AI Fundamentals (2024)
- Microsoft Power Platform Fundamentals (2024)
Projects/Clients
Project #1, 05/2019, 01/18/2022, Loblaw - Canada, JIRA, QA Analyst, About Client: Loblaw Companies Ltd (LCL) is Canada’s largest food distributor, a leading provider of general merchandise products and financial products and services. LCL introduced President’s Choice Financial (PCF) to provide financial services – offering credit cards and Debit cards with no-annual fee benefiting the customers. Capgemini is providing User Acceptance Testing (UAT) to PCF from 17 years (2005).
Project #2, 01/20/2022, 01/30/2023, United States Gypsum(USG), JIRA, Salesforce, Test Engineer, Cora AP is custom application for procurement, which developed on cloud platforms SFDC or Salesforce.com. This includes different modules like My Task, Purchase Orders, Invoices, Inquiries, Vendor Maintenance, Helpdesk, Non-Purchase Orders, and Reports. A total of 2500 users using the application hence this application is integrated with the Heroku platform.
Project #3, 03/24/2023, 06/01/2023, JIRA, Healthcare, Test Engineer, Atrezo project provides different services to the healthcare domain. This includes different modules like booking appointments with doctors and providing services to patients.
Disclaimer
I hereby declare that the details furnished above by me are true to the best of my knowledge.
Timeline
Test Engineer
Client Network System India Pvt. Ltd(CNSI)/Acentra.
03.2023 - 06.2023
QA Analyst
Genpact India Pvt. Ltd.
01.2022 - 01.2023
Senior Software Engineer
Capgemini India Pvt. Ltd.
03.2019 - 01.2022
B.E - COMPUTER SCIENCE AND ENGINEERING
Arasu Engineering College Anna University
HSC -
Kittapa Higher Secondary School
10th -
Kittapa Higher Secondary School
MS - INFORMATION AND COMMUNICATIONS TECHNOLOGY
University of The Sunshine Coast
- Oracle Certified Associate, Java SE 8 Programmer (2019)
- Automation Engineer Practitioner Certificate (2021) from Capgemini
- Introduction to Social Media Marketing (2023) from Meta
- Microsoft-certified Security, Compliance, and Identity Fundamentals (2023)
- Python Certification (Information Technology Specialist) (2023)
- Microsoft Azure Data Fundamentals (2024)
- Microsoft Azure AI Fundamentals (2024)
- Microsoft Power Platform Fundamentals (2024)
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