Jayani Sharma

The Client Advisor Lead role is an incredible opportunity to support the clinic operations, while working closely with the NCS and Finance team. The Client Advisor Lead is responsible for managing the invoicing, accounts receivable and general efficient functioning of the clinic operations. The Client Advisor Lead role is also responsible for leading and growing the client advisors in their team. As a Client Advisor Lead, it is our responsibility to coach and upskill our team members on key responsibilities of the role.

Managed a busy electronic clinic diary, coordinated client appointments, and processed payments (EFT, HiCaps, MediPass). Conducted membership consultations, promoted Kieser’s products and services, and provided administrative support to leadership and clinical teams. Addressed client and team inquiries and resolved issues efficiently. Consistently delivered high-quality service in line with Kieser standards, demonstrating attention to detail and strong IT skills.

Supervising Year 9 students overnight (4pm-9am). The role entails wellbeing support, oversight of machinery and vehicles, life skills mentoring and providing first aid.

Customer service, coffee/food preparation, till management, ordering stock, completing close down and financial procedures.

Customer service, serving and knowledge of fine wine and dining, maintaining general restaurant cleanliness/hygiene.

Customer service at check-outs, collaborating with team members and departments, dealing with customer queries.