Hi, I’m
Jayant Sharma
Burwood,VIC
Summary
Diligent Receptionist/ Admin Assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
3
years of professional experience
1
Certification
Work History
NHS- UK
Administrative Assistant /Front Desk Receptionist
10.2021 - 10.2024
Job overview
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Unitemps
Receptionist
09.2022 - 08.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Notts TV
Production Journalist
10.2023 - 09.2024
Job overview
- Communicated effectively with teams to gather and verify content
- Used Microsoft Office and editing software (e.g., Adobe Suite) for content creation and editing
- Wrote and edited articles, ensuring accuracy and meeting deadlines
- Managed multiple tasks while maintaining high attention to detail
Education
Deakin University
Master of Communication
11.2026
University Overview
- Focused on media, public relations, and digital communication strategies.
- Gained hands-on experience in content creation, editing, and communication theory.
- Collaborated on industry projects, enhancing practical skills and professional networks.
- Developed strong research, analytical, and strategic communication abilities.
Nottingham Trent University
Bachelor of Broadcast Journalism
07.2024
University Overview
- Specialized in news writing, editing, and multimedia production.
- Gained practical experience through university-run TV and radio stations.
- Developed skills in storytelling, interviewing, and on-air presentation.
- Completed a range of projects, from live broadcasts to news features.
Skills
- Microsoft 365
- Document Management
- Customer service
- Computer skills
- Data entry
- Office administration
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of patient intake forms, reducing processing time by 20%
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Earned 'Best Customer Service Award' in 2023.
Certification
- CPR/AED Certification
- First Aid Certification
- Equality at Work Certification
- Data Protection and Confidentiality
Languages
Spanish
Limited Working
Interests
- Photography
- Video Editing
- Backpacking and Hiking
- Historical Exploration
Timeline
Production Journalist
Notts TV
10.2023 - 09.2024
Receptionist
Unitemps
09.2022 - 08.2023
Administrative Assistant /Front Desk Receptionist
NHS- UK
10.2021 - 10.2024
Deakin University
Master of Communication
Nottingham Trent University
Bachelor of Broadcast Journalism
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