Jayaraj Palani Swamy

Seasoned Facility Housekeeping Operations Manager with over16 years of extensive experience in facility management, housekeeping operations, and administrative functions. Adept at managing large-scale ventures, handling diverse teams, and implementing high standards of quality and efficiency. Demonstrated expertise in overseeing multi-location operations with teams ranging from1,000 to3,000 employees, ensuring compliance with organizational goals and industry benchmarks. Certified in MS Office, STCW (Standards of Training, Certification, and Watchkeeping), and BICS (British Institute of Cleaning Science), bringing a blend of technical proficiency and operational excellence to all assignments.

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

• COMPLETED STCW (2010)
• MS OFFICE / CERTIFICATION IN COMPUTER APPLICATION PROGRAMME
• BICS CERTIFICATION IN COLOR CODING / HYGIENE / CHEMICAL HAZARD / PPE

• Spearheaded operational setup for facilities housing over3,000 employees, successfully implementing KRAs and SOPs that enhanced productivity and service quality.
• Managed housekeeping operations for high-profile U.S. cruise lines, ensuring compliance with stringent international safety and cleanliness standards.
• Improved efficiency and cost savings by streamlining vendor contracts and optimizing resource utilization.
• Conducted training programs for diverse teams, achieving improved staff retention and performance metrics.

• Administration & Facility Manager (Housekeeping)
• Versatile Administrative Manager who applies exceptional organizational skills while overseeing both smaller and larger administrative teams. Adept at coordinating meetings and conference calls, planning itineraries, and designing detailed spreadsheets. Focused on ensuring efficient office operations through effective management methods.
• Procurement and Contract Management:
• Providing relevant input and assistance as required during the procurement, tender, appointment and contracting processes for services along-side the senior members of the departments and other key departments. Monitor, coordinate and manage Service Provider’s project planning deliverables and other pre-event obligations in line with the master project plan and department risk register. Monitor and manage designated se budgets to ensure designated Service Providers and other suppliers deliver scope within the pre-agreed budget.
• Operational Planning:
• Work in partnership with the Senior members of the department and the Technical Operations team for space allocations and planning, infrastructure, utilities and equipment layout design in terms of providing and delivering fully functional catering operational space. Develop operational narratives for each catering space and provide any necessary information and paperwork required to obtain licensing, permits and sign off from government and tournament stakeholders. Design and develop all necessary operational phase collateral such as daily runs sheets, operational plans, policies and procedures for MATCH Venue Managers and Room/Floor Managers/Supervisors.
• Project Management:
• Understand the key timelines, milestones and deliverables of the hospitality project programme and ensure that progress is tracked, and timelines are met for your designated tasks and workstreams. Assist with the development and delivery of the Service Provider workshops/educational sessions as a streamlined method to share information and promote inter-stakeholder collaboration. Provide on-going reports to the Operational Head regarding the monthly progress and activities on the various projects in hand.