Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
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JAYARU PERERA

Adelaide,Australia

Summary

Proven track record in delivering exceptional results across finance, settlements, and banking.With extensive experience in mortgage settlements, refinances, and loan discharges, I excel at coordinating with lenders, brokers, and clients to ensure seamless and timely transactions.Skilled in using PEXA for electronic settlements, I am adept at resolving discrepancies and improving processes to drive efficiency. Passionate about finance, project management, and process optimization, I am committed to continuous learning and open to diverse opportunities in across banking, settlements, and broader financial services.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Coordinator | 2IC

First Mortgage Services
05.2025 - Current
  • Coordinated team workflows and resources to meet KPIs, SLAs, and business objectives
  • Analysed service data and processes to recommend improvements and support operational planning
  • Organised internal documentation, reporting, and compliance info to ensure accuracy and efficiency
  • Supported leadership in implementing procedures, policies, and training initiatives
  • Maintained information integrity and process consistency across high-volume loan settlements

Operational Support Officer

First Mortgage Services
03.2025 - 05.2025
  • Oversee settlements and verification to ensure smooth loan processing.
  • Coordinate with offshore teams to streamline workflows and maintain efficiency.
  • Drive process improvements to enhance operational effectiveness.
  • Manage escalations, resolving issues promptly to support clients and stakeholders.

Settlement Officer

First Mortgage Services
09.2024 - 03.2025
  • Achieved 100% productivity with zero missed settlements to date
  • Managed HSBC and AMP purchases, refinances, upstamps, clear titles, and discharges.
  • Proficient in PEXA for electronic settlements and compliance.
  • Coordinated with lenders, brokers, and clients to ensure timely settlements.
  • Reviewed legal documents and resolved settlement issues efficiently.
  • Maintained strong stakeholder communication for seamless processes.

Club Manager

Zap Fitness
Adelaide
05.2023 - 09.2024
  • Drove success at Zap Fitness, notably at a premier city club.
  • Consistently exceeded budget targets through smart management.
  • Fostered growth, turning the branch into a profitable venture.
  • Maintained strong customer and stakeholder relationships.
  • Recognized by Zap Fitness for contributions.
  • Achieved nearly 90% audit success.

Business Analyst Intern

Optible AI
Adelaide
07.2023 - 10.2023
  • Researched Optible AI's applicability in procurement, interviewing the procurement manager at the University of Adelaide.
  • Optible AI automates application assessment, reducing manual workload with 99% accuracy.
  • Applied advanced analysis techniques to enhance project outcomes.
  • Proactively resolved data discrepancies, improving accuracy and efficiency.
  • Achieved a Distinction of 80%+ during internship.

Education

Bachelor of Business - Management

THE UNIVERSITY OF ADELAIDE

Advanced Level Examination - Commerce

SRI LANKAN SCHOOL MUSCAT

IGCSE High School Diploma -

SRI LANKAN SCHOOL MUSCAT

Skills

  • Customer Focus, Communication, Presentation Skills, Project Management, Research/Analysis
  • Negotiation, Stakeholder management, Procurement, Supply chain assistance
  • Risk Management, Brokerage systems proficiency, Business development, Finance services

Certification

  • Certified Open Water Diver, NAUI, 2021
  • Certified Advanced Diver, PADI, 2021
  • SA Responsible Service of Alcohol License

References

References are available upon request.

Timeline

Team Coordinator | 2IC

First Mortgage Services
05.2025 - Current

Operational Support Officer

First Mortgage Services
03.2025 - 05.2025

Settlement Officer

First Mortgage Services
09.2024 - 03.2025

Business Analyst Intern

Optible AI
07.2023 - 10.2023

Club Manager

Zap Fitness
05.2023 - 09.2024

Bachelor of Business - Management

THE UNIVERSITY OF ADELAIDE

Advanced Level Examination - Commerce

SRI LANKAN SCHOOL MUSCAT

IGCSE High School Diploma -

SRI LANKAN SCHOOL MUSCAT
JAYARU PERERA