Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayashree Sairam

Melbourne

Summary

A solution-driven and detailed-oriented Business Analyst with over 7+ years of relevant industry experience in Retail and Health industry. Highly enthusiastic about learning and applying analytical skills to work towards the vision of the organization. Adept at requirement gathering, stakeholder management, creating user stories in JIRA and allocating them into sprints using agile methodologies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Business Analyst, Team Member

Coles Group
09.2022 - Current
  • Click&Collect-Team Size: 7
  • Description: Coles online is a shopping grocery application that helps customers to buy groceries and home needs via Coles website using Click&Collect delivery
  • Worked closely with key stakeholders like product owners, solution leads, and data architects into understandable language and ensuring alignment of expectations
  • Produced Business Requirement Artifacts, encompassing functional and non-functional specifications, high level solution design, detailed functional design, well-defined business cases, testing plans, user training documents
  • Owned product backlog for data squads and maintain healthy backlog for data squads by constantly collaborating with key stakeholders and priorities from product owner
  • Worked closely with software developers, QA engineers, and project managers throughout software development lifecycle, ensuring that business requirements were accurately translated into technical solutions
  • Well defining and documenting technical user stories and tasks across end-to-end ecosystem (UI, BFF, micro services, backend system)
  • Streamlined business processes by identifying inefficiencies and implementing targeted improvements.

JIRA Uplift Migration

Coles Group
03.2023 - 06.2023
  • One of key stakeholders and migrated all projects from old to new workflow to help enable New Ways of Working and simplifying Jira configuration and enabling use of Advanced Roadmap
  • Gather monthly cycle time reports across Digital e-commerce teams and reports to Head of Delivery

Key achievements:

  • Collaborated with stakeholders and rolled out the completion of Team Member dashboard, resulted in a 16% volume increase in Click&Collect orders
  • The smarter collection work (Click&Collect Coles) was rolled out to >720 stores nationally.

Application Development Senior Analyst

Accenture Solutions Pvt Ltd
10.2020 - 06.2022
  • KPATHS - Team Size: 10
  • Description: KPATHS application is a call centre application which provides information for patients for appointment booking, rescheduling and facilities available for hospitals, lab reports and other procedure reports of patient. KPATHS application stores patient’s medical records, where data is retrieved from the EPIC application database

Roles and Responsibilities:

  • Involved in Business Requirement Analysis, Epic and User Stories Creation
  • Validated the testing strategy and test scenarios defined by QA team and ensure the appropriate level of test coverage is in place.
  • Maintained detailed documentation throughout the development process, ensuring a clear understanding of application components for future maintenance or enhancement efforts.
  • Delivered projects on time and within budget by effectively managing resources and prioritizing tasks based on project requirements.

Application Development Analyst

Accenture Solutions Pvt Ltd
12.2019 - 10.2020
  • Project: CDIS (Clinical Data Information System)
  • Description: EPIC application maintains complete health records of patients which holds appointment details, pharmacy, and health care information
  • As a UI Developer in Angular with Redux and Prime Ng style sheets concepts to enhance the feature of the application as per business needs and worked on PROD defects of the application
  • Using AEM 6.5, worked on reused components, templates, dialogs, and workflows using AEM architecture (Sling, CRX, OSGI, JCR)
  • Involved in defects handling by debugging and fixing the code.
  • Collaborated with internal teams and vendors to fix and improve products.

Program Analyst

Cognizant Technology Solutions
02.2017 - 08.2019
  • Genesis & Omnia Sales - Team Size: 7
  • Requirement Analysis - Analyzed requirements and identified discrepancies in the application build
  • Defects Handling – Handled defects assigned and delivered it on time
  • Provided demo/support/walk through to the new joiners on using the application.

Education

Bachelor of Computer Science and technology -

ST.Peter’s College of Engineering And Technology
India
04.2016

Skills

  • Methodologies: Agile – Scrum, Kanban, Waterfall
  • Tools/Utilities: JIRA, Confluence, Miro, GIT, Postman, MS Azure (Application Insights)
  • Collaboration: Teams, Yammer, Slack
  • Programming Languages: HTML, CSS, Angular, Typescript
  • Elicitation Techniques: Brainstorming sessions, Observation
  • Analysis Techniques: User Story creation, MoSCoW, SWOT
  • Document Techniques: MS word, MS Excel, Confluence
  • CMS: Adobe Experience Manager 65
  • Project Management
  • Business Planning
  • Analysis Techniques: User Story creation, MoSCoW, SWOT
  • Document Techniques: MS word, MS Excel, Confluence
  • CMS: Adobe Experience Manager 65
  • Analysis Techniques: User Story creation, MoSCoW, SWOT
  • Document Techniques: MS word, MS Excel, Confluence
  • CMS: Adobe Experience Manager 65

Certification

Certified Scrum Master from Scrum Alliance - Credential ID: 1520717

ICP-ACC Certified Professional by ICAgile.

Microsoft Azure Fundamentals (AZ-900) - Credential ID: DF189CBAEA89991

Timeline

JIRA Uplift Migration

Coles Group
03.2023 - 06.2023

Technical Business Analyst, Team Member

Coles Group
09.2022 - Current

Application Development Senior Analyst

Accenture Solutions Pvt Ltd
10.2020 - 06.2022

Application Development Analyst

Accenture Solutions Pvt Ltd
12.2019 - 10.2020

Program Analyst

Cognizant Technology Solutions
02.2017 - 08.2019

Bachelor of Computer Science and technology -

ST.Peter’s College of Engineering And Technology

Certified Scrum Master from Scrum Alliance - Credential ID: 1520717

ICP-ACC Certified Professional by ICAgile.

Microsoft Azure Fundamentals (AZ-900) - Credential ID: DF189CBAEA89991

Jayashree Sairam