Jayasuriya Dhilipkumar (Jay)
Sydney,NSW
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Regional Manager
Dominos
Sydney, Nsw
02.2023 - Current
- Implemented change management and distributor network restructuring strategies, identifying underperforming locations as targets for acquisition.
- Delegated work to staff, setting priorities and goals.
- Expanded business, developed revenue and managed market gains.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Mentored team members by demonstrating best practices for sales and customer service.
- Controlled shrink through strategic inventory management and loss prevention approaches.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assigned work and monitored performance of project personnel.
- Implemented quality control measures to uphold company standards.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Analyzed regional market trends to discover new opportunities for growth.
- Created and maintained relationships with key customers in the region.
- Organized promotional events to generate interest in products or services offered by the company.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Night Shift Filler
woolworths
Hornsby, Nsw
02.2020 - 11.2020
- Stocked shelves with merchandise to ensure availability of products for customers.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Education
Bachelor of Science - Information Technology
Victoria University
Sydney, NSWSkills
- Team building
- Employee training
- Effective communication
- Human resources management
- Marketing leadership
- Sales expertise
- Strategic planning
- Operational management
- Territory management
- Personnel oversight
References
References available upon request.
Timeline
Regional Manager
Dominos
02.2023 - Current
Night Shift Filler
woolworths
02.2020 - 11.2020
Bachelor of Science - Information Technology
Victoria University
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