Summary
Overview
Work History
Education
Skills
References
Personal Information
Languages
Education
Timeline
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JAYCI QUACH

Bonnyrigg,NSW

Summary

I am a highly motivated and reliable individual, distinguished by a strong work ethic and unwavering commitment to excellence. Currently undertaking a Bachelor of Medical Science and Engineering (Honours), I am driven by a passion for continuous learning and professional growth. With exceptional communication and interpersonal abilities, I excel in fostering effective collaboration with colleagues and delivering outstanding client experiences. Proficient in problem-solving and critical thinking, I am dedicated to producing high-quality outcomes and contributing meaningfully to team success.

Overview

2
2
years of professional experience

Work History

Dental Assistant

Clemton Park Dental
09.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
  • Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
  • Enhanced patient rapport by consistently delivering compassionate and professional care.
  • Enhanced team productivity by providing timely assistance during complex dental procedures.
  • Improved dental procedure outcomes with accurate preparation of filling and crown materials.
  • Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
  • Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
  • Prepared treatment areas for patient care, ensuring sterile and organized environment.
  • Improved patient care with meticulous attention to instrument sterilization and preparation.
  • Conducted inventory management to maintain essential supplies, avoiding procedural delays.
  • Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
  • Facilitated patient education on oral hygiene practices, contributing to improved dental health.
  • Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
  • Assisted in emergency dental procedures, providing critical support in high-pressure situations.
  • Participated in community outreach programs, educating public on importance of dental health.
  • Increased office efficiency by maintaining patient records with up-to-date information.
  • Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
  • Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
  • Supported dental procedures, ensuring efficient operation and patient satisfaction.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared patient X-rays and images for review by dentist.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
  • Scheduled and confirmed patient appointments.
  • Designed dental report card to explain patient dental health status and treatment plans.
  • Verified patient insurance eligibility and benefits.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Exposed, developed and mounted dental x-rays.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

Fast Food Crew Member

McDonald's
11.2023 - 07.2024
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Took orders, prepared meals, and collected payments.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Implemented time management strategies to prioritize tasks effectively during high-pressure situations.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.

Education

Bachelor Of Medical Science - Health

University of Technology Sydney
Sydney, NSW

High school Graduate -

Bonnyrigg High School
09.2023

Skills

  • TRUSTWORTHY AND RELIABLE
  • EXCELLENT COMMUNICATION SKILLS
  • STRONG WORK ETHIC
  • PROBLEM-SOLVING
  • CRITICAL THINKING
  • STRONG ATTENTION TO DETAIL
  • ORGANISATION SKILLS
  • TEAMWORK
  • MICROSOFT OFFICE SUITE

References

  • MR Pheng, Year Advisor, Bonnyrigg High School, (02)98231184
  • Miss Tieu, Careers Advisor, Bonnyrigg High School, (02)98231184

Personal Information

• Name: Jayci Quach

• Address: 15 Corry st Bonnyrigg

• Phone: 0452130202

• Email: jayqua241@gmail.com

• Date of Birth: 14/03/2006

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Education

true

Timeline

Dental Assistant

Clemton Park Dental
09.2024 - Current

Fast Food Crew Member

McDonald's
11.2023 - 07.2024

Bachelor Of Medical Science - Health

University of Technology Sydney

High school Graduate -

Bonnyrigg High School

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