JAY CLEFFORD Galorio
Adelaide,SA
Summary
Resourceful Facilitator known for high productivity and efficient task completion. Specialize in effective communication, problem-solving strategies, and group management techniques. Excel in leadership, adaptability, and empathy, ensuring smooth facilitation and positive outcomes in diverse group settings. Possess ability to create engaging environments that foster learning and collaboration.
Overview
8
8
years of professional experience
Work History
Lego Facilitator
Bricks4Kidz North Adelaide
Adelaide , South Australia
04.2024 - Current
- Organized materials and resources required for each session in advance.
- Encouraged collaborative problem solving through active listening techniques.
- Supported learners by providing additional guidance where necessary.
Mac Expert
Evolve Tech Lifestyle Inc. (Apple Store))
Cagayan De Oro , Misamis Oriental (Philippines)
02.2019 - 10.2023
- Provided technical support for Mac users with hardware or software issues.
- Provided training to end-users on how to use various Mac applications effectively.
- Assisted customers in the selection of appropriate Apple products to meet their needs.
Sales Associate
Master Shopper's Venue (Department Store)
Cagayan De Oro , Misamis Oriental (Philippines)
10.2017 - 01.2019
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
Store Crew Member
7/11 Incorporated
Cagayan De Oro , Misamis Oriental (Philippines)
07.2017 - 10.2017
- Greeted customers and provided assistance with purchases.
- Provided customer service by responding to inquiries, offering product information, and resolving customer complaints.
- Performed cash register transactions accurately and efficiently.
Dining Staff Member
Chowking(Jollibee Food Corporation)
Cagayan De Oro , Misamis Oriental (Philippines)
03.2017 - 07.2017
- Assisted in seating guests and taking orders accurately.
- Ensured dining area was clean and organized throughout shift.
- Monitored tables to ensure guests were satisfied with their meals.
Education
Certificate II - Workplace Skills
Albright Institute of Business And Language
Adelaide, SA07-2024
Certificate III - Individual Support (Ageing And Disability)
Equals International
Adelaide, SAHigh School Diploma -
Misamis Oriental General Comprehensive High School
Cagayan De Oro, PhilippinesSkills
- Continuous Improvement
- Team building
- Time Management
- Team Collaboration
- Attention to Detail
- Decision-Making
- Professionalism
- Goal Setting
Timeline
Lego Facilitator
Bricks4Kidz North Adelaide
04.2024 - Current
Mac Expert
Evolve Tech Lifestyle Inc. (Apple Store))
02.2019 - 10.2023
Sales Associate
Master Shopper's Venue (Department Store)
10.2017 - 01.2019
Store Crew Member
7/11 Incorporated
07.2017 - 10.2017
Dining Staff Member
Chowking(Jollibee Food Corporation)
03.2017 - 07.2017
Certificate II - Workplace Skills
Albright Institute of Business And Language
Certificate III - Individual Support (Ageing And Disability)
Equals International
High School Diploma -
Misamis Oriental General Comprehensive High School
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