JAY DARREN T. CRYSTAL
Deer Park,Philippines
Summary
Business Administration graduate with a Bachelor of Science in Business Administration, major in Operations Management, and professional experience across banking support, finance administration, fixed asset control, accounts payable, sales, customer service, collections and distribution.
My employment history demonstrates practical experience in both administrative and customer-facing roles, including responsibility for financial documentation, inventory records, cash collections, banking deposits, sales reporting, customer accounts and day-to-day business operations.
I am a reliable, hardworking and adaptable professional with strong numerical ability, attention to detail and experience working independently and with different people. My academic background and employment experience have provided me with practical knowledge of business operations, administration, sales and customer relationship management.
Overview
6
6
years of professional experience
Work History
Booking Salesman
Ever Consumer Sales Incorporated
05.2017 - 11.2018
- Implemented targeted sales approaches that enhanced customer engagement and increased sales.
- Cultivated professional relationships with customers and business accounts to foster loyalty and repeat business.
- Identified customer requirements and provided appropriate products and services.
- Responded to customer concerns and complaints through clear communication and practical problem-solving.
- Maintained records relating to sales and collections.
- Selecta Ice Cream Division
- Key experience gained: Sales operations, customer service, cash handling, collections, banking, sales reporting and customer relationship management.
Extruck Sales Personnel / Market Stall Booking Salesman
Dranix Distributors Incorporated
09.2015 - 08.2016
- Processed customer orders and generated sales receipts to ensure accurate transactions.
- Collected customer payments and completed product deliveries.
- Managed key account customers and maintained customer relationships.
- Executed booking and collection activities to streamline sales operations.
- Addressed customer complaints and resolved issues to maintain satisfaction and loyalty.
- Developed and implemented strategies aimed at increasing sales.
- Communicated with customers to understand their requirements and provide appropriate products and services.
- Key experience gained: Sales, distribution, customer account management, cash collection, banking, reporting and customer service.
Fixed Asset Clerk / Accounts Payable & Liquidation Clerk
Alturas Group of Companies
02.2015 - 05.2015
- Managed fixed asset records to ensure accurate tracking of company property.
- Recorded and tracked fixed asset movements to ensure accurate asset management.
- Conducted inventory checks of incoming and outgoing fixed assets.
- Supported documentation and monitoring of company assets to facilitate compliance and reporting.
- Organised records to support efficient tracking and traceability.
- Managed accounts payable processes to ensure prompt invoice payments and maintain supplier relationships.
- Maintained records of accounts payable for School and Office Depot.
- Assisted in reconciling invoices and completing account closing procedures.
- Processed and liquidated daily cashier sales reports.
On-the-Job Trainee
Metrobank
11.2012 - 02.2013
- Reviewed and validated application forms submitted by new clients for accuracy and compliance.
- Maintained and updated records for new and existing clients to support efficient client management.
- Organised files and documents for efficient retrieval and traceability.
- Provided general administrative support to banking staff.
- Recorded and verified serial numbers of US dollar notes to ensure authenticity.
- Key experience gained: Banking administration, documentation, record keeping, accuracy and client-related administrative work.
On-the-Job Trainee
Asia Link Finance and Corporation
11.2012 - 03.2013
- Prepared and transmitted documents to other branches to ensure timely information flow.
- Retrieved borrower folders and supporting documents.
- Assisted with bank deposits to maintain accurate financial records.
- Organised and maintained financial records.
- Assisted with payment of routine business bills.
- Performed general administrative and document-handling duties to support daily operations.
- Key experience gained: Finance administration, documentation, records management, banking transactions and office support.
Education
Bachelor of Science - Business Administration, Operations Management
University of Bohol
Tagbilaran City, Bohol, Philippines10-2013
Skills
- Business administration and operations
- Sales and customer service
- Customer relationship management
- Cash handling and collections
- Daily banking and deposits
- Sales reporting and reconciliation
- Accounts payable and liquidation
- Invoice checking and reconciliation
- Fixed asset inventory and record keeping
- Document and records management
- Data entry and administrative support
- Complaint handling and problem-solving
- Microsoft Office and computer applications
- Organisation and time management
- Numerical and analytical ability
- Independent and team-based work
- Reliability and work ethic
- Consistently responsible for completing assigned administrative, financial and sales duties
- Adaptability
- Experienced in both office-based administrative positions and customer-facing field sales roles
- Numerical ability
- Practical experience involving cash collections, deposits, sales reporting, invoices, liquidation and financial records
- Customer service
- Experienced in dealing directly with customers, key accounts, orders, collections and complaints
- Organisation
- Experienced in maintaining business records, invoices, borrower documents, fixed asset records and sales documentation
- Communication and teamwork
- Able to communicate with customers, colleagues and business contacts and work effectively in different environments
DECLARATION
I declare that the information contained in this resume is true and correct to the best of my knowledge and belief. Jay Darren T. Crystal Date: ________________
Timeline
Booking Salesman
Ever Consumer Sales Incorporated
05.2017 - 11.2018
Extruck Sales Personnel / Market Stall Booking Salesman
Dranix Distributors Incorporated
09.2015 - 08.2016
Fixed Asset Clerk / Accounts Payable & Liquidation Clerk
Alturas Group of Companies
02.2015 - 05.2015
On-the-Job Trainee
Metrobank
11.2012 - 02.2013
On-the-Job Trainee
Asia Link Finance and Corporation
11.2012 - 03.2013
Bachelor of Science - Business Administration, Operations Management
University of Bohol