Jayde Andrews
Sorrento,Western Australia
Summary
Media-savvy Public Relations professional seeking an internship. Highly effective at developing and deepening diverse media relations to secure coverage for both company and clients. Persuasive, dynamic, and decisive.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Pogo
02.2024 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used cash registers and credit card machines to cash out customers.
Team Member BOH
Meet and Bun
01.2024 - 06.2024
- Preparing food to a high standard for customers
- Cleaning the kitchen to a high standard
- Wrapping up the orders so it can be delivered to customers.
Team Leader
Grill'd Scarborough
12.2022 - 01.2024
- Leading shifts and assisting team members where needed
- Creating burgers made with love
- Cleaning the store to a high standard
- Taking orders and serving customers
- Delivering customers food, alcohol, and other beverages
- Making cocktails
- Handling cash
- Wrapping up orders
- Handling complaints from incomplete or incorrect orders.
Crew Member
Mcdonalds Warwick
09.2020 - 12.2022
- Taking orders from front of house and cashier management
- Managing the headset for drive-thru orders
- Filling orders and serving customers
- Cleaning of store to a high standard.
Education
Bachelor of Arts - Journalism And Public Relations
Curtin University
12.2025
Kingsway Christian College
12.2022
Skills
- Event Coordination
- Presentation Development
- Operations Support
- Database Updating
- Active Listening
- Team Support
Certification
- Cert II in Business
- Cert II in Work Skills
- Responsible Service of Alcohol
- Cert III in Hospitality
Hobbies and Interests
- Sports- AFL, Running, Netball and Swimming
- Reading
- Baby Sitting
Timeline
Waitress
Pogo
02.2024 - Current
Team Member BOH
Meet and Bun
01.2024 - 06.2024
Team Leader
Grill'd Scarborough
12.2022 - 01.2024
Crew Member
Mcdonalds Warwick
09.2020 - 12.2022
Bachelor of Arts - Journalism And Public Relations
Curtin University
Kingsway Christian College
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