Lead digital strategist and eCommerce platform manager for 40 national holiday communities.
- Delivered the company's most expansive integrated marketing campaign to date, spanning six weeks during the summer of 2023-2024, culminating in remarkable achievements:
- A 40% surge in website traffic, accomplishing the record for the highest number of users ever.
- Generation of $26 million in revenue
- 19 million digital impressions
- An 11% uptick in email subscribers
- Achieved a 15% increase in ROAS
- Strategise, develop and execute digital marketing campaigns across diverse channels, including SEM, SEO, social media, email, CRM, content, and display advertising.
- Manage the day-to-day operations of the e-commerce platform, ensuring accurate product listings and effective promotions, resulting in a 20% increase in average order value.
- Analysed customer data to identify trends and opportunities, resulting in the implementation of personalised product recommendations and a $1.2M / 25% increase in cross-selling and upselling.
- Implemented targeted marketing campaigns that drove a 25% increase in website traffic and a 15% increase in customer engagement.
- Led marketing professionals, offering mentoring and coaching to build knowledge and skills.