Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jayde Burton

Mooroopna

Summary

Dedicated Prison Officer with 5 years of experience. Bringing forth the ability to command the respect and compliance of prisoners while working to provide a safe and peaceful environment. Proven track record of implementing safety procedures and avoiding inmate escapes and disturbances. Passionate about contributing to the safety of all prisoners and staff members, while also helping to rehabilitate prisoners.

Overview

11
11
years of professional experience

Work History

Prison Officer

Corrections Victoria
03.2019 - 08.2024
  • Company Overview: H.M
  • Prison Dhurringile and Metropolitan Remand Centre
  • As a Prison Officer with Corrections Victoria, I am responsible for maximum operation maintaining good order and safety of both the prisoner population and the communities
  • Throughout my day I conduct safety counts, follow policies and procedures and escalate any concerns to management
  • Responsibilities:
  • Supervising and manage prisoners
  • Perform security checks, search procedures, patrolling buildings, escorting prisoners
  • Monitored inmates and documented any strange or alarming occurrences
  • Controlling disorderly behaviour
  • Case management
  • Achievements:
  • Obtaining higher duties within 5 months of working at maximum security location
  • Preserving life
  • Receiving feedback from an ex-prisoner that my casework assisted him to turn his life completely around
  • Reconnecting prisoners with their children/families
  • H.M
  • Prison Dhurringile and Metropolitan Remand Centre

Hospitality Worker

Terminus Hotel
03.2019 - 06.2024
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Trained new staff members on proper customer service and hospitality policies.

Administration Assistant

Telstra
02.2017 - 03.2019
  • Company Overview: Shepparton Marketplace
  • Customer Service/consultations
  • Summarising customer needs
  • Register operator
  • Cleaning
  • Stocktake
  • Inventory control
  • Administrative duties
  • Manage staff
  • Shepparton Marketplace

Customer Service

Cotton on
06.2013 - 02.2017
  • Company Overview: Various Retail Stores
  • Customer service
  • Register operator
  • Cleaning
  • Stock take
  • Opening/Closing the store
  • Recruitment/Interviews
  • Training team members
  • KPI's
  • Various Retail Stores

Education

Certificate II - Electrotechnology

GoTafe Shepparton
Shepparton

RIIWHS204E - work safely at heights

HLTAID011 - Provide First Aid (includes CPR)

01.2024

Certificate III - Correctional Practice specialisation in adult custodial

01.2019

Completion of year 11 -

Notre Dame College
01.2014

Skills

  • Strong understanding of procedures and processes
  • Well-developed personal and team safety skills
  • Attention to detail
  • Proactive
  • Team player
  • Critical thinking skills
  • Excellent judgment and decision-making skills
  • Demonstrated initiative
  • Competent in MS Office (Excel, Word, PowerPoint, Access & Outlook)

Personal Information

Matthew Gibson

H.M. Prison Dhurringile - Supervisor

0418 948 853

Nick Porter

H.M. Prison Dhurringile - Supervisor

0481 294 772

Timeline

Hospitality Worker

Terminus Hotel
03.2019 - 06.2024

Prison Officer

Corrections Victoria
03.2019 - 08.2024

Administration Assistant

Telstra
02.2017 - 03.2019

Customer Service

Cotton on
06.2013 - 02.2017

Certificate II - Electrotechnology

GoTafe Shepparton

RIIWHS204E - work safely at heights

HLTAID011 - Provide First Aid (includes CPR)

Certificate III - Correctional Practice specialisation in adult custodial

Completion of year 11 -

Notre Dame College
Jayde Burton