Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayde Coleman

Bullsbrook

Summary

I am a motivated and reliable individual with a strong desire to gain more work experience and contribute to a dynamic team environment. Known for being a quick learner, organised, and highly adaptable to new challenges. Brings a positive attitude, strong communication skills, and a commitment to delivering excellent customer service and support.

Overview

7
7
years of professional experience

Work History

Customer Support

Fabled Co
12.2024 - Current
  • Responding to daily tickets and help solve any problems customers are having.
  • Helped pack and label orders.
  • updated spreadsheets
  • Liaised with Auspost regarding damaged/missing parcels.
  • help customers navigate through the website.
  • Provided exceptional customer support, addressing client inquiries and resolving technical issues in a timely manner.

Receptionist Administrator

Doina Engineering & Construction
04.2024 - 12.2024
  • Implemented filing systems to enhance document retrieval efficiency and organization.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Ordered office needs and kept the stationary cupboard restocked as well as kept note on what needed to be restocked.
  • Created Invoices and purchase orders.
  • filed all invoices and purchase orders in Alphabetical order.
  • Laminated and scanned documents.
  • Made coffees for important clients.
  • cleaned office kitchen on a daily basis.

Administrator/ Planner Scheduler

Williams Electrical Service Pty
10.2023 - 04.2024
  • Scheduled jobs for the electricians.
  • Created invoiced and purchase orders.
  • Answered all incoming emails as well as taking phone calls from clients and staff.
  • restocked stationary cupboards for the entire office.
  • updated spreadsheets and documents.
  • Helped create reports for previous jobs done.
  • filed all invoices and purchase orders.

VIP Head Bottle Server

Butterfly 73
06.2021 - 10.2023
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Managed drink orders efficiently, coordinating with bar staff to streamline service flow.
  • Maintained cleanliness and organization of service areas, enhancing overall guest experience.
  • Trained new staff members and helped them with duties.
  • Set up each individual VIP booth start and end of shifts.
  • Took cash and eftpos payments.
  • Organised and took bookings from clients.
  • Restocked shelves
  • Kept everything restocked during the shift as well as restocking each table to make sure everything that is needed is there.

Team Member

Gosnells Fish and Chips
01.2020 - 08.2021
  • Restocking the store
  • Answering phone calls and taking orders.
  • Opened and closed the shop each shift
  • Helped keep the store clean and sanitised.
  • Training new staff members
  • Helping cook the food.


Team Member

Lakeside Kebabs
01.2018 - 12.2020
  • Trusted with Opening and closing the shop daily.
  • Counting the register payments.
  • Cooking and wrapping orders
  • Restocking the restaurant.
  • Cleaning.
  • Taking in person orders.
  • Training new staff members.

Education

High School Diploma -

Sevenoaks Senior College
Perth, WA
11-2019

Skills

  • Customer support experience
  • Time management
  • Organisation
  • Teamwork
  • Communication
  • Problem solving

Timeline

Customer Support

Fabled Co
12.2024 - Current

Receptionist Administrator

Doina Engineering & Construction
04.2024 - 12.2024

Administrator/ Planner Scheduler

Williams Electrical Service Pty
10.2023 - 04.2024

VIP Head Bottle Server

Butterfly 73
06.2021 - 10.2023

Team Member

Gosnells Fish and Chips
01.2020 - 08.2021

Team Member

Lakeside Kebabs
01.2018 - 12.2020

High School Diploma -

Sevenoaks Senior College

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Jayde Coleman