Jayde Lacey

• Handled equipment, chemicals, and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
• Eye for detail.
• Use of a ladder for heights.
• Window cleaning.

• Collected and analyzed data to improve strategies.
• Created and managed landing pages for products.
• Managed paid search campaigns using TikTok and Instagram platforms.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
• Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Maintained clean and attractive product displays to entice customer purchases.
• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
• Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.

• Maintained clean, organized kitchen to maximize efficiency and food safety.
• Washed dishes and sanitized prep area at end of each shift.
• Operated commercial kitchen equipment and tools.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Kept work areas neat, clean and in full compliance with company standards and applicable health codes.

• Greeted incoming customers and provided reliable, friendly customer service.
• Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
• Kept tidy and organized area to comply with cleanliness standards.
• Maintained menu knowledge to provide recommendations and answers to customer questions.

School-based traineeship so I was coached by a higher instructor on what to do.

• Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
• Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.

• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.