Dance
Jayde Richardson
Area Leader
Craigieburn,Victoria
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
Area Leader
McDonald’s Philip Keir Organisation
01.2019 - Current
- Role requires managing crew members in specific areas, assigning, and sending breaks, determining staff placement, training new staff members, managing customer service, and organizing solutions to resolve issues
- Staff are assigned tasks throughout shifts to always ensure organization, and stock is full during quiet periods
- Responsible for managing cash, EFTPOS payments and refunds, assist customers with food orders and attend shift cleaning
- Additionally, was a member of the OHS team and was rated top employee of area in 2019
- Areas include drive-thru, kitchen and café, being qualified in each.
Front Counter Assistant
The Lakes Pizza, Pasta, and Ribs
07.2021 - 12.2021
- The role consisted of taking orders locally and online, shift cleaning and stocking duties, organizing deliveries, managing cash and EFTPOS payments, and assisting customers with food orders
- Orders were stored through an online system, very comfortable with technology and new software.
Education
Certificate 2 Event Management -
03.2024
Highest Achievement, RSA training
Bachelor’s Degree in Event, Resort and Hotel Management -
01.2023
Status: Uncompleted
VCE -
12.2022
Highest Achievement
Skills
- Shift Management
- Team Leadership
- Training and coaching
- Store Organization
- Adaptable and Flexible
- Attention to Detail
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Staff Supervision
- Exceeding Customer Expectations
- Engaging with Diverse Customers
- Cash Handling
Certification
- Barista Certification 2022
- Food Handlers Certificate 2019
- Event Management Certificate 2021
- First Aid 2019
- RSA Certification 2021
References
Nathan Grech Restaurant Manager
Phone: 0404 962 810 Email: grech.nathan@hotmail.com
Jhaniela Bungkalot Department Manager
Phone: 0407 846 803 Email: jhaneila.bungkalot@au.stores.mcd.com
Octave Tuitea Shift Manager
Phone: 0426 071 323 Email: octave.tuitea@au.stores.mcd.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Puzzles
Gaming
Accomplishments
- Supervised team of 20 staff members.
- Achieved ideal timer results by completing customer orders with accuracy and efficiency.
- Promoted to crew trainer after only 2 years for exceptional performance.
- Trained and mentored over 40 employees.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceCareer advancementPersonal development programsSoftware
Microsoft Word
Social Media
Powerpoint
Google Drive
Timeline
Front Counter Assistant - The Lakes Pizza, Pasta, and Ribs
07.2021 - 12.2021
Area Leader - McDonald’s Philip Keir Organisation
01.2019 - Current
Peter Lalor Vocational College - Certificate 2 Event Management,
William Angliss Institute - Bachelor’s Degree in Event, Resort and Hotel Management,
The Lakes South Morang College - VCE,