Jaydee Stefanovski
Leppington,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Cash Savvy
07.2023 - 11.2023
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Processed transactions accurately while maintaining a high level of customer service.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed negotiation practices to close deals in a professional manner.
- Created online marketing advertisements to boost sales.
- Respectfully and professionally called customers to confirm over due loan payments to pull loans.
Retail Sales Assistant
Shaver Shop
02.2023 - 06.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Boosted add-on sales through suggestive selling techniques and product recommendations.
- Processed shipments efficiently upon arrival to ensure timely stocking of new merchandise on the floor.
- Logged reports, expenses, receipts, and sales in company database.
- Ensured that all company policies were adhered to diligently during transactions which included verifying age requirements for certain items.
- Prioritized helping customers over completing other routine tasks in store.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Successfully over meet employee KPI's.
Administrative Assistant
No.1 Real Estate Signage
08.2021 - 04.2022
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Executed record filing system to improve document organization and management.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Effectivly managed systems to complete client invoices, over due payments and paid statements.
Receptionist
Ultimate Karting Sydney
09.2020 - 02.2021
- Reduced incoming call response time by implementing an effective call routing system.
- Collected cash and debit payments, processed transactions and updated relevant records.
- Interacted with customers to direct activities, and communicate instructions.
- Kept reception area clean and neat to give visitors positive first impression.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Responded to inquiries from callers seeking information.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Resolved customer problems and complaints.
Crew Member
Hungry Jacks
08.2019 - 12.2019
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Certificate - Eyebrow Shape And Tint
Aesthetics ED
Online 10.2023
Certificate - Beginner Lash Extension Course
Lash Queen & Co
Online03.2022
HSC Graduate -
Clancy Catholic College
West Hoxton, NSW12.2021
Skills
- Product Knowledge
- Exceeding Customer Expectations
- Reliable and Responsible
- Point of sale operation
- Attention to Detail
- Organization
- Safety and Cleanliness Standards
- Visual Merchandising
Timeline
Sales Assistant
Cash Savvy
07.2023 - 11.2023
Retail Sales Assistant
Shaver Shop
02.2023 - 06.2023
Administrative Assistant
No.1 Real Estate Signage
08.2021 - 04.2022
Receptionist
Ultimate Karting Sydney
09.2020 - 02.2021
Crew Member
Hungry Jacks
08.2019 - 12.2019
Certificate - Eyebrow Shape And Tint
Aesthetics ED
Certificate - Beginner Lash Extension Course
Lash Queen & Co
HSC Graduate -
Clancy Catholic College
Similar Profiles
Noah LopezNoah Lopez
Customer Service Representative at Cash SavvyCustomer Service Representative at Cash Savvy
Stephany DionicioStephany Dionicio
Remote Team Supervisor at Ring Savvy Inc.Remote Team Supervisor at Ring Savvy Inc.
Jennifer GutierrezJennifer Gutierrez
Telephone Operator at Ring Savvy Answering Legal IncTelephone Operator at Ring Savvy Answering Legal Inc