Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitor
The Line & Label Restaurant at Teakle Wines
Port Lincoln, SA
12.2023 - Current
Delivered food and wine to tables while providing detailed explanations to guests.
Took orders from patrons accurately and efficiently.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Answered phone calls for reservations or inquiries in a professional manner.
Assisted in setting up and clearing tables for efficient service.
Set up banquet rooms for special events including weddings, parties, business meetings.
Presented menus and answered questions regarding items.
Trained new employees to perform duties.
Demonstrated professionalism in fast-paced environments, enhancing customer satisfaction.
Cashier
Drakes
Port Lincoln, SA
09.2020 - 08.2024
Processed customer transactions using point-of-sale systems efficiently.
Handled cash, credit, and gift card payments accurately.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Delivered high level of customer service to patrons using active listening and engagement skills.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Port Lincoln Highschool
Port Lincoln SA
12-2024
Skills
Customer service excellence
Professional appearance
Order management
Attention to detail
Menu presentation skills
Verbal and written communication
Food and Wine Service
Dining customer service
POS operation
Reliability and punctuality
Friendly, positive attitude
Effective communication
Accomplishments
Received the 'Team-Teakle' award, a prestigious certificate awarded on rare occasions for exceptional performance and going above and beyond in contributing to team success and organisational goals.