Jayden Bird

• Performed administrative duties such as filing confidential documents, answering telephones and responding to emails.
• Maintained open communication channels with clients and stakeholders to address scheduling concerns promptly.
• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Received and screened phone calls and emails.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Followed-up on past due payments to facilitate prompt collection of payments.
• Read stormwater and construction plans to design custom layouts for specific and technical tank jobs.
• Maintained office PCs, networks and mobile devices.
• Schedule all work for Production and Logistics team daily.
• Worked closely with internal teams such as sales, marketing, finance, IT support departments to coordinate efforts and maximize success.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Learned and adapted quickly to new technology and software applications.

• Trained new employees on proper use and care of tools, machinery, and safety protocols.
• Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
• Operated varied hand and power tools to complete repairs.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Inspected and maintained equipment to keep items in top working condition.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

I also worked here from 2017-2021 (Covid times)

• Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
• Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
• Assisted in training new employees on production processes, ensuring a seamless integration into the team.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.