Jayden Cantrell-Hume
Campania,TAS
Summary
Motivated manager with 7 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
8
8
years of professional experience
Work History
Store Manager
Smokemart & Giftbox
07.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Managing incoming calls which still keeping to customer needs.
Restaurant Manager
KFC
05.2023 - 07.2023
- I was Filling in as restaurant manager for 3 months and had experience of running the store as lead manager
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Delegated work to staff, setting priorities and goals.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Assistant Manager
KFC
05.2022 - 07.2023
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Shift Supervisor
KFC
04.2021 - 05.2022
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Upheld company standards and compliance requirements for operations.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Team Member
KFC
10.2016 - 04.2021
Education
Some College (No Degree) - College
Elizabeth College
Hobart, TASSkills
- Orientating and Training
- Staff Supervision
- Retail Space Planning
- Staff Development
- Hiring and Training
- Sales Growth
- Recruiting and Interviewing
- Schedule Oversight
- Sales and Marketing
- Rostering and Labour control
Additional Information
- I have a Certificate in First Aid.
- I have a Certificate in Food Safety
- Cert 3 In Sport and Recreation.
REFERENCES
- Sonya Free
KFC store manager
0488098770
- Alison Holmes
Former Smokemart warehouse manager
0483873479
Timeline
Store Manager
Smokemart & Giftbox
07.2023 - Current
Restaurant Manager
KFC
05.2023 - 07.2023
Assistant Manager
KFC
05.2022 - 07.2023
Shift Supervisor
KFC
04.2021 - 05.2022
Team Member
KFC
10.2016 - 04.2021
Some College (No Degree) - College
Elizabeth College
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