Dedicated customer service representative with extensive experience in handling inquiries, resolving complaints, and ensuring customer satisfaction. Proficient in communication and problem-solving, consistently exceeding performance metrics. Aspiring career in Law, driven by a passion for advocacy and justice, with a strong foundation in critical thinking and legal research. Eager to leverage customer service skills to pursue a career in law to advocate for clients effectively and ethically.
Responsibilities included:
- Customer service
- Receiving and stocking merchandise
- Sales of Cigarettes and Lottery tickets
- Opening and preparation of store
- General cleaning duties
- Customer liaison with challenging customers
- Answering of calls
- Received and checked stock orders