Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jayden Honda

Gold Coast,QLD

Summary

Dedicated customer service representative with extensive experience in handling inquiries, resolving complaints, and ensuring customer satisfaction. Proficient in communication and problem-solving, consistently exceeding performance metrics. Aspiring career in Law, driven by a passion for advocacy and justice, with a strong foundation in critical thinking and legal research. Eager to leverage customer service skills to pursue a career in law to advocate for clients effectively and ethically.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

SPAR Express Tallebudgera
01.2023 - 10.2023

Responsibilities included:

- Customer service

- Receiving and stocking merchandise

- Sales of Cigarettes and Lottery tickets

- Opening and preparation of store

- General cleaning duties

- Customer liaison with challenging customers

- Answering of calls

- Received and checked stock orders



Referee

Tallebudgera Tigers Soccer Club
03.2020 - 09.2023
  • Ensured player compliance with league guidelines through effective communication of expectations before each match or season start date.
  • Increased game efficiency through diligent timekeeping and scorekeeping duties.
  • Trained and mentored new referees and other sports officials.
  • Kept track of time and scores during games
  • Helped referee majority of Saturday mornings

Work Experience

PRD Realestate Tallebudgera
03.2022 - 03.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Sorted and organised files, spreadsheets, and reports.
  • Frequently inspected production area to verify proper equipment operation.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Delivered pamphlets (paid work)

Assistant Coach

Tallebudgera Tigers Soccer Club
03.2020 - 09.2020
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Significantly reduced injury rates through close observation of physical condition development preventive exercises implementation targeting common problem areas.
  • Developed and implemented training drills to improve team cohesiveness and performance.

Education

No Degree -

Elanora State High School
Elanora, QLD
2024

Skills

  • Proficient in Microsoft Suite
  • Money handling abilities
  • Data Entry
  • Punctuality
  • Attention to detail
  • Customer service and well-being
  • Fast learner
  • Dependable when working independently
  • Organisation skills
  • Hard working, motivated and Enthusiastic

Interests

  • Futsal and Soccer
  • Law and Real Estate
  • Psychology
  • Beach

Timeline

Customer Service Representative

SPAR Express Tallebudgera
01.2023 - 10.2023

Work Experience

PRD Realestate Tallebudgera
03.2022 - 03.2022

Referee

Tallebudgera Tigers Soccer Club
03.2020 - 09.2023

Assistant Coach

Tallebudgera Tigers Soccer Club
03.2020 - 09.2020

No Degree -

Elanora State High School
Jayden Honda