Jayden Lakeman

• Supervised daily store operations, ensuring adherence to company policies and procedures.
• Assisted in inventory management, maintaining stock levels and product placement.
• Collaborated with team members to achieve store goals and maintain a positive work environment.

• Supported daily operations and store processes for a high-end menswear store, managing a core team of 3 full-time staff and up to 8 total employees in a fast-paced retail environment.
• Stepped in to manage the flagship when needed, including coordinating client outreach.
• Organized and booked fittings for tailoring and alteration services, performing basic alterations and provided assistance to wedding parties.
• Led team to achieve and exceed daily and monthly KPI targets, driving both sales and customer engagement.
• Compiled daily and weekly trade and performance reports using Bellwether and store tools, assisting management with data-driven decision making.
• Directed visual merchandising for high-end suiting, casual wear, and gifting to maximize product appeal and increase sales.

• Delivered exceptional service to VIP guests in the exclusive Black and Ultra Black Casino Lounge, upholding the highest standards in one of New Zealand’s premier casino suites.
• Provided support in other elite dining areas such as Orbit 360° and MASU by Nic Watt, demonstrating flexibility and a commitment to seamless guest experiences across multiple renowned venues.
• Adapted to a variety of roles, including bartending, barista duties, and table service, to meet the dynamic needs of high-profile clientele.

References are available upon request