Summary
Overview
Work History
Skills
Timeline
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JAYDEN LAM

Morley, Perth,Australia

Summary

I am innovative, passionate and people orientated leader, with a proven track record across multiple companies in the retail industry, for delivering company KPI's and optimising operational processes in high volume environments. I have an innate ability to empower and drive teams of all scales, to achieve business goals and perform their role to the best of their ability. My diverse experience within the retail industry has enabled me to develop into a well rounded leader who can rapidly adapt to any environment and effectively facilitate business operations.

Overview

3
3
years of professional experience

Work History

Store Manager

ALDI Stores Australia
01.2023 - Current
  • Head operations for Flagship Store Yokine, Generating $24 million in Annual sales.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Multi-Site Store Manager

ALDI Stores Australia
08.2023 - 12.2023
  • Oversaw operations for 2 metro stores - Wattle Grove and Kalamunda generating $36 million in cumulative sales as well as providing regional support to our Northam store which generates $13 million annually.
  • Improved overall operational efficiency by streamlining processes and implementing new systems.
  • Achieved cost reduction by optimizing resource allocation and renegotiating supplier contracts.
  • Enhanced customer satisfaction through focused staff training and regular performance evaluations.
  • Spearheaded the implementation of innovative technology solutions to optimize workflows and improve communication among team members.
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
  • Coordinated cross-functional teams to achieve alignment on goals, objectives, and overall business strategy.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.

Assistant Store Manager

Rebel Sports Ltd
06.2022 - 12.2022
  • Worked directly with merchandise planners, buyers and category managers in order to maximize revenue from each business unit
  • Reviewing NPS feedback on daily basis and implementing strategies to negate detractors
  • Working directly with my visual merchandiser to visually elevate categories in order to boost customer appeal
  • Recruiting, training and supervising employees
  • Managing employee schedules, conducting performance reviews and enforcing disciplinary actions
  • Assisting with the development of new sales and recruitment strategies

Replenishment/Technology Coordinator

Officeworks
05.2021 - 06.2022
  • Reviewing sales data to forecast inventory levels based on historical sales patterns and current market conditions
  • Coordinating the flow of inbound and outbound deliveries, utilizing computer software program SAP
  • Coordinating with other departments to ensure that new products are available to consumers in a timely manner
  • Managing department rosters and banking operations
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Skills

  • Budget Administration
  • Payroll Management
  • Store Merchandising
  • Project Management
  • Personnel development
  • Loss Prevention

Timeline

Multi-Site Store Manager

ALDI Stores Australia
08.2023 - 12.2023

Store Manager

ALDI Stores Australia
01.2023 - Current

Assistant Store Manager

Rebel Sports Ltd
06.2022 - 12.2022

Replenishment/Technology Coordinator

Officeworks
05.2021 - 06.2022

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JAYDEN LAM