Self-motivated and resilient professional committed to continuous learning, skill development, and applying strategic problem-solving to achieve business objectives. Proven ability to build and maintain strong client relationships, with persistence and adaptability in achieving goals and delivering results within fast-paced environments.
Overview
6
6
years of professional experience
Work History
Real Estate Sales Associate
Ray White
03.2025 - Current
Strategic Planning & Goal Setting: Experienced in developing sales strategies, setting targets, conducting market research, and optimizing marketing efforts to achieve measurable results.
Effective Communication & Presentation: Skilled at presenting proposals, appraisals, and investment opportunities clearly and persuasively to clients and stakeholders.
Business Development & Lead Generation: Proficient in cold calling, building and managing client databases, and pitching services to generate new business opportunities.
Problem Solving & Decision Making: Adept at addressing client concerns, overcoming transaction obstacles, and ensuring smooth outcomes.
Time Management & Prioritization: Capable of juggling multiple client meetings, appraisals, and prospecting activities while meeting deadlines and maintaining high service standards.
Team Collaboration & Stakeholder Engagement: Works effectively with colleagues, brokers, inspectors, and legal professionals to coordinate complex transactions.
Adaptability & Resilience: Thrives in fast-paced, competitive environments, maintaining focus and achieving targets under pressure.
Leasing Consultant
Samma Property Group
10.2024 - 03.2025
Lead Generation & Prospecting: Prospected previous tenants and engaged potential leads to attend open inspections, effectively reducing vacancy periods and ensuring quicker turnaround for landlords.
Property Presentation & Client Engagement: Delivered engaging and informative property tours to prospective residents, effectively highlighting unique amenities and features while addressing individual preferences and requirements to support leasing decisions.
Lease Administration & Move-In Coordination: Facilitated seamless move-ins for new residents by preparing lease agreements, coordinating logistics, and ensuring compliance with leasing policies and regulations, enhancing resident satisfaction.
Market Analysis & Strategic Recommendations: Conducted comprehensive market research to monitor local rental trends, competitor offerings, and pricing strategies, providing data-driven recommendations to improve leasing performance and maintain competitive positioning.
Client Service Excellence: Provide an outstanding and professional standard of service to both tenants and landlords, ensuring positive relationships and satisfaction.
Property Inspections & Compliance: Conduct entry, exit, and routine inspections to maintain property standards and compliance with regulations.
Maintenance Coordination: Organise and outsource repairs and maintenance for clients' properties, ensuring timely resolution and asset care.
Property Showcasing & Open Inspections: Conduct open-for-inspections and showcase properties to potential tenants, highlighting features and benefits effectively.
Application Processing & Reference Checks: Process rental applications and carry out thorough reference checking to support informed leasing decisions.
Market Research & Strategy Development: Support property market research initiatives, analyzing trends and data to inform strategic planning within Melbourne.
Used Car Salesperson / Service Advisor
Bridge Toyota / Eagers Automotive
06.2022 - 06.2023
Client Relationship Management: Experienced in liaising with clients both in person and via telephone to provide exceptional service.
Inventory Management & Sales Support: Proficient in managing and maintaining inventory to support achievement of sales targets (OTE).
End-to-End Transaction Handling: Competent in managing the full cycle of vehicle transactions, including purchasing from and selling to clients.
Market Analysis & Valuation: Knowledgeable in vehicle valuation through thorough market research and analysis.
Customer Experience Enhancement: Able to enhance and personalize the customer ownership experience, ensuring satisfaction and loyalty.
Communication & Interpersonal Skills: Developed strong communication and interpersonal skills, with the confidence to address and resolve all client interactions effectively.
Apprentice Electrician
SEM
01.2020 - 06.2022
Electrical Installation & Maintenance: Install and maintain electrical systems for commercial and residential clients, ensuring compliance with safety standards and regulations.
Project Management & Construction Support: Experienced in maintenance, construction projects, data and communications systems, and PV installations.
Specialised Systems Servicing: Conduct air conditioning servicing/replacement, roof replacements, security camera installations, and off-grid/battery system setups.
Team Leadership & Coordination: Supervise and manage teams to ensure work is completed efficiently, safely, and according to specifications.
Problem Solving & Critical Thinking: Skilled at identifying challenges on-site and implementing effective solutions to overcome obstacles.
Education
Certificate IV - Real Estate Practice
Entry Education
Melbourne, VIC
06-2023
Skills
Client Relationship Management: Skilled at building and maintaining strong, trust-based relationships through personalised service, proactive communication, and attentive follow-up
Sales & Negotiation Expertise: Experienced in guiding clients through complex transactions, managing deals from initiation to completion, and consistently achieving targets
Business Development & Lead Generation: Proficient in identifying opportunities, networking, and converting prospects into long-term clients
Analytical & Market Research Skills: Adept at evaluating market trends, analyzing data, and applying insights to inform strategic decisions
Process Coordination & Compliance: Experienced in managing multi-step transactions, collaborating with stakeholders and ensuring efficient, accurate workflows
CRM & Client Reporting: Competent in maintaining accurate records, tracking activity, and leveraging systems to optimize performance and client satisfaction
Interests
Fitness and Personal Training: Passionate about strength training, nutrition planning, and optimizing performance through diet and exercise
Automotive Enthusiast : Avid car enthusiast, attending automotive events, and engaging with car communities
Digital content creation: Enjoy social media content editing and marketing strategies, with a strong focus on creating visually appealing and compelling content