Jayden Stanford
Canberra,ACT
Summary
Hardworking employee enthusiastic about learning their field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Weighbridge Operator
ACT Government
04.2024 - Current
- Facilitated efficient record-keeping practices through meticulous documentation of all transactions at the weighbridge station.
- Completed prompt assessments and documentation to help drivers meet delivery targets.
- Provided excellent customer service, addressing any questions or concerns from truck drivers regarding the weighing process or charges incurred.
- Improved customer satisfaction with timely service and clear communication regarding weight information and associated costs.
- Consistently met operational goals while consistently adhering to strict industry standards for accuracy in weight measurements of various materials handled at the facility.
- Maintained an organized work environment by keeping records up-to-date and easily accessible for review or auditing purposes.
- Maintained a safe work environment by adhering to safety regulations and conducting regular inspections of the weighbridge area.
- Assisted in training new employees on proper weighbridge operation procedures, ensuring a seamless integration into the team.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
Weighbridge Operator
Resource Recovery Australia
11.2021 - 04.2024
- Facilitated efficient record-keeping practices through meticulous documentation of all transactions at the weighbridge station.
- Increased operational efficiency by effectively managing incoming and outgoing trucks, ensuring minimal congestion at the weighbridge site.
- Implemented best practices in waste disposal procedures, minimizing environmental impact while maximizing resource recovery rates.
- Provided excellent customer service, addressing any questions or concerns from general public regarding the weighing process or charges incurred.
- Improved customer satisfaction with timely service and clear communication regarding weight information and associated costs.
- Inspected loads to determine safety for continued transportation.
- Maintained an organized work environment by keeping records up-to-date and easily accessible for review or auditing purposes.
- Assisted in training new employees on proper weighbridge operation procedures, ensuring a seamless integration into the team.
- Delivered courteous service and smoothly handled conflicts due to readings or other concerns.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
Sheet Metal Duct Installer
Canberra Duct Installers
01.2019 - 08.2022
- Enhanced job site safety by consistently maintaining a clean and organized work environment.
- Skilled in using a variety of tools such as hand shears, power shears, bending machines, and welding equipment for efficient sheet metal duct installations.
- Streamlined project completion times by efficiently coordinating tasks with other trades involved in the construction process.
- Contributed to a positive work culture by maintaining a professional attitude, strong work ethic, and collaborative approach on every project.
- Demonstrated versatility by successfully adapting to various types of commercial buildings, including office spaces, retail stores, schools, hospitals, and more.
- Troubleshot issues during the installation process, implementing effective solutions for optimal performance of the HVAC system.
- Completed complex installations requiring custom-fabricated components, showcasing strong problem-solving abilities.
- Consistently met or exceeded company productivity targets by prioritizing tasks and working efficiently.
Automotive Service Advisor
Slaven Mazda
02.2011 - 06.2019
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Managed warranty claims paperwork accurately to secure timely reimbursement from manufacturers while adhering to strict deadlines imposed by vendors or suppliers.
- Oversaw coordination of shuttle services and loaner vehicles for customers during prolonged repair times to minimize inconvenience and maintain satisfaction levels.
- Streamlined appointment scheduling processes for improved efficiency and increased daily service appointments.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Reduced average repair times by implementing process improvements that enhanced overall operational efficiency within the service department.
Education
High School Diploma -
Wagga Wagga Christian College
Wagga Wagga, NSWSkills
- Accurate Weighing
- Reliability and punctuality
- Teamwork orientation
- Verbal and written communication
- Complex Problem-Solving
- Team Leadership
- Operations Management
- Policy Implementation
- Positive Attitude
- Multitasking
- Task Delegation
Certification
- Certified Weighbridge Operator
- CST - Certified Service Technician
- Asbestos Awareness
- Licenced Boom Lift, Scissor Lift and Vertical Lift Operator
- White Card Certified
Timeline
Weighbridge Operator
ACT Government
04.2024 - Current
Weighbridge Operator
Resource Recovery Australia
11.2021 - 04.2024
Sheet Metal Duct Installer
Canberra Duct Installers
01.2019 - 08.2022
Automotive Service Advisor
Slaven Mazda
02.2011 - 06.2019
High School Diploma -
Wagga Wagga Christian College
- Certified Weighbridge Operator
- CST - Certified Service Technician
- Asbestos Awareness
- Licenced Boom Lift, Scissor Lift and Vertical Lift Operator
- White Card Certified
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