Jayden Voege
Adelaide,South Australia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
TSA Group
11.2021 - 05.2022
- Provided exceptional customer service to ensure customer satisfaction
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Developed positive relationships with customers through friendly interactions
- Responded to telephone inquiries and complaints following standard operating procedures
- Completed paperwork detailing inventory, sales records, and employee performance.
Food and Beverage Manager
Eldo hotel
07.2020 - 11.2021
- Provided exceptional customer service by responding promptly to guest inquiries and complaints
- Developed and maintained an efficient inventory system for food, beverage, and supplies
- Demonstrated strong leadership skills while motivating team members during busy shifts
- Trained new hires on proper bartending techniques and safety procedures
- Maintained accurate records of sales transactions using point-of-sale system
- Performed cash handling responsibilities including counting money at the end of each shift.
Bartender Supervisor
Downtown on hindly
03.2019 - 07.2020
- Provided exceptional customer service by responding promptly to guest inquiries and complaints
- Developed and maintained an efficient inventory system for food, beverage, and supplies
- Demonstrated strong leadership skills while motivating team members during busy shifts
- Trained new hires on proper bartending techniques and safety procedures
- Maintained accurate records of sales transactions using point-of-sale system
- Performed cash handling responsibilities including counting money at the end of each shift.
Motel assistant
Elizabeth motorinn
01.2018 - 03.2019
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel
- Developed strong relationships with customers through exceptional customer service
- Maintained organized filing system both electronically and manually for easy access when needed.
Education
No Degree -
Hamilton Secondary College
Mitchell Park, SA10.2016
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Call center experience
- Payment Processing
- Follow-up skills
References
- Sherridan Fidge, Motel Manager, Elizabeth Motorinn, Friend, (041) 298-6231, Jayvoege75@gmail.com
- Daniel Benson, Employment Consultant, Apm, Friend, (043) 459-7175, Danielabenson@apm.com
Certification
Currently studying cert3 in Retail
RSA certificate
Food health and safety
Timeline
Customer Service Representative
TSA Group
11.2021 - 05.2022
Food and Beverage Manager
Eldo hotel
07.2020 - 11.2021
Bartender Supervisor
Downtown on hindly
03.2019 - 07.2020
Motel assistant
Elizabeth motorinn
01.2018 - 03.2019
No Degree -
Hamilton Secondary College
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