Jayden Yu Zhuo Thong
Melbourne
Summary
Dynamic professional with a proven track record in fast-paced retail environments, excelling in customer service and cash handling. Highly adaptable and quick to learn, eager to transition into a new field that prioritizes efficiency and meaningful customer interactions. Committed to leveraging strong multitasking and problem-solving skills to contribute effectively in team-oriented settings. Possesses a solid understanding of customer service principles, along with a readiness to acquire food handling techniques and enhance teamwork capabilities as a Restaurant Team Member.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Uber Eats
06.2024 - Current
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
Cashier
Let Save Convinience Store
02.2025 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accurate balancing at shift end.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and best practices.
Restaurant Team Member
Jymmanuel
02.2022 - 12.2024
- Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service
- Provided friendly and attentive service to ensure customer satisfaction
- Greeted and accommodated guests, building positive experience from first interaction
- Handled customer complaints professionally while maintaining composure under pressure
Education
Bachelor of Information Technology -
TIIS
08.2027
Skills
- Positive attitude
- Collaborative teamwork
- Calm and patient demeanor
- Supply restocking
- Strong teamwork
- Customer orientation
- Product expertise
- Customer service abilities
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Cashier
Let Save Convinience Store
02.2025 - 10.2025
Delivery Driver
Uber Eats
06.2024 - Current
Restaurant Team Member
Jymmanuel
02.2022 - 12.2024
Bachelor of Information Technology -
TIIS