JAYDENE STRAKER
Rockville,Australia
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Bp Truckstop
Warwick, Qld
11.2024 - 02.2025
- Help to maintain a clean and safe work environment, following all safety procedures and regulations
- Perform routine checks on equipment to ensure proper performance
- Communicate with other team members, supervisors, and customers to ensure effective job execution
- Provide excellent customer service by responding to customer inquiries
- Follow all safety protocols and procedures
- Knowledge of coffee industry standards and trends
- Highly organized and detail- oriented
- Ability to multitask and manage time efficiently
Retail Assistant
Warwick Tobacconist
Warwick, Qld
11.2023 - 12.2024
- Recommended, selected and located merchandise based on customer desires
- Cleaned shelves, counters and tables to maintain organized store
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
- Ordered and Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Sorted weekly rosters around staff and their other commitments
Retail Assistant
Aj's Tobacconist
Warwick, Qld
11.2021 - 09.2023
- Recommended, selected and located merchandise based on customer desires
- Cleaned shelves, counters and tables to maintain organized store
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Housekeeping Attendant
AHS- Hilton Surfers Paradise
Surfers Paradise, Qld
12.2019 - 11.2021
- Informed supervisor when supplies were low
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays
- Cleaned and serviced over 15 rooms each shift
Laundry Assistant
Airline Contracting Enterprises/ DTYKYRE P/L
Burleigh Heads, QLD
03.2017 - 10.2019
- Kept equipment working properly by cleaning filters and lubricating high-friction components
- Removed spot with powders and chemical applications
- Managed high-volume customer orders through efficient sorting and coding of items
- Kept all areas clean, organized and in line with company professional standards
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
- Helped team handle high-volume work by prioritizing tasks and organizing supplies
Short Order Cook
Mudgeeraba Seafood's on School Street
Mudgeeraba, QLD
08.2016 - 11.2017
- Used pre-opening hours and slow periods to prepare needed ingredients
- Stayed efficient by restocking and organizing supplies daily
- Managed clean, efficient kitchen with careful attention to health code requirements
- Maintained presentable dining area, wiping down tables and cleaning up spills regularly
- Adjusted recipes to match customer desires or dietary restrictions, including replacing allergens with safe options
- Kept all areas clean, organized and in line with company professional standards
Skills
- POS Software
- Problem Solving
- Excellent Written and Verbal Communication
- Payment Processing
- Detail-Oriented
- Inventory Stocking
- Complaint Resolution
- Teamwork and Collaboration
- Engaging with Diverse Customers
- Customer Service
- Attention to Detail
- Dependable and Responsible
Timeline
Customer Service Representative
Bp Truckstop
11.2024 - 02.2025
Retail Assistant
Warwick Tobacconist
11.2023 - 12.2024
Retail Assistant
Aj's Tobacconist
11.2021 - 09.2023
Housekeeping Attendant
AHS- Hilton Surfers Paradise
12.2019 - 11.2021
Laundry Assistant
Airline Contracting Enterprises/ DTYKYRE P/L
03.2017 - 10.2019
Short Order Cook
Mudgeeraba Seafood's on School Street
08.2016 - 11.2017
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