Summary
Overview
Work History
Education
Skills
Timeline
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Jaydn Edwards

Tauranga,Greerton

Summary

Experienced Senior Service Field Technician with a 7-year background in HVAC Engineering, Preventative Maintenance, Commissioning and fault finding equipment.

Overview

8
8
years of professional experience

Work History

Sr Field Service Technician

Honeywell
02.2016 - Current
  • Developed strong working relationships with customers through proactive communication regarding their service needs.
  • Installed new components or replaced defective parts to restore functionality.
  • Explained and recommended service options to customers and detailed costs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Trained customers on equipment after installation.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Performed annual and preventive system service maintenance.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Created detailed reports summarizing findings from completed jobs.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Level 4 Certificate - Industrial Measurements And Controls

Waikato Institute of Technology
Waikato
09-2019

Level 2 -

Advanced Electrical Engineering
Wellington Institute Of Technology

Electrical Appliance Serviceperson Endorsed -

EWRB

Skills

  • Team Collaboration
  • Software Applications
  • Programming
  • Preventive Maintenance
  • Customer Service
  • Technical Troubleshooting
  • Project Management
  • Problem-Solving
  • Hardware and Software Installation
  • Positive Attitude

Timeline

Sr Field Service Technician

Honeywell
02.2016 - Current

Level 4 Certificate - Industrial Measurements And Controls

Waikato Institute of Technology

Level 2 -

Advanced Electrical Engineering

Electrical Appliance Serviceperson Endorsed -

EWRB

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Jaydn Edwards