Jayhan Godelek
Sydney
Summary
Dynamic and motivated professional with a strong background in customer service and a dedication to delivering excellence in all responsibilities. Transitioning into a full-time office position with a positive attitude, adaptability, and a strong work ethic. Acknowledged for outstanding communication skills, a collaborative mindset, and a genuine passion for acquiring new skills to support team and organizational achievements. Prepared to contribute to a fast-paced office setting and develop alongside a dedicated team. Sales professional in search of fresh prospects to utilize expertise and stimulate business expansion.
Overview
8
8
years of professional experience
Work History
Merchandiser
Tiptop
10.2023 - Current
- Product Stocking and Rotation – Ensured Tip Top products were consistently stocked and rotated according to expiration dates to maintain freshness and compliance with store standards
- Display Maintenance – Set up and maintained visually appealing displays for Tip Top products in high-traffic areas, keeping shelves organized, clean, and attractive to maximize customer interest
- Order Fulfillment and Inventory Management – Monitored stock levels and placed orders based on sales volume and store requirements, working closely with the supply team to prevent overstock or stockouts
- Store Relationship Management – Developed strong working relationships with store managers and staff at Cole's and Woolworths, addressing any product or display needs, and aligning on merchandising strategies
- Promotional Execution – Coordinated with store teams to implement promotional displays, set up signage, and ensure special offers were accurately represented to drive sales
Stock Associate
Dulux
11.2022 - 12.2023
- Maintained appealing and well-organized displays for optimal product presentation.
- Inventory Management – Monitored inventory levels, tracked stock, and coordinated with supply chain teams to ensure product availability, minimizing stockouts and maintaining optimal inventory
- Customer Engagement – Provided product information, assisted customers with color selection and paint types, and offered personalized recommendations to enhance customer experience
- Conducted market research on competitor products, gathering and analyzing key data.
- Partnered with marketing team to execute promotional campaigns.
Sales Assistant
Adidas
11.2021 - 11.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Boosted store revenue through upselling and cross-selling techniques.
- Organized in-store promotions to increase awareness of new product lines.
- Developed loyal customer base by providing consistent, high-quality service.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
- Collaborated with marketing team to create engaging social media content, driving online engagement.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Mobile phone repair
01.2017 - 07.2020
- Customer Consultation – Engaged with customers to understand their needs and provided tailored recommendations on phones, accessories, and service plans to enhance the customer experience
- Maintained current knowledge of the latest phone models, accessories, and promotions for effective customer guidance.
- Monitored inventory levels to ensure optimal product availability.
Education
CERT IV Of Marketing And Communication - Marketing
TAFE NSW
NSWDiploma Project Management - Project Management
TAFE NSW
NSWHigh School Diploma - undefined
Bossley park high
Sydney, Nsw10.2021
Skills
- Friendly and outgoing
- Merchandise planning
- Active listener
- Problem-solving abilities
- Team building
- Reliable and punctual
- Maintaining stock levels
- Pricing strategy
Timeline
Merchandiser
Tiptop
10.2023 - Current
Stock Associate
Dulux
11.2022 - 12.2023
Sales Assistant
Adidas
11.2021 - 11.2022
Sales Associate
Mobile phone repair
01.2017 - 07.2020
High School Diploma - undefined
Bossley park high
CERT IV Of Marketing And Communication - Marketing
TAFE NSW
Diploma Project Management - Project Management
TAFE NSW
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