Jayida Gilbert
Canberra,ACT
Summary
Skilled Financial Officer with relevant experience in managing and tracking payments relating to Federal Government expenses.
Personal strengths include strong analytical skills, accuracy, and ability to work under pressure with minimal supervision.
Demonstrated success in improving debt collection processes and reducing company financial risk. Keen on maintaining positive customer relationships while ensuring timely payments.
I am open to exploring new fields of interest and diverse workplace environments, and am committed to expanding my career experience and workplace skills.
I have a strong background in hospitality and customer relations and believe I will be a strong asset in any interpersonal and people focused roles.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Officer
Department of Industry, Science and Resources
Canberra , ACT
01.2024 - Current
- Reviewed and processed customer invoices for accuracy, completeness and compliance with company policies.
- Maintained accurate records of all accounts receivable transactions.
- Researched discrepancies in financial data and resolved any issues or problems accordingly.
- Assisted with the collection of overdue payments from customers by making phone calls and sending emails and letters.
- Answered incoming inquiries from customers regarding account status, payment options and other related topics.
- Responded to customer complaints concerning billing errors or questions promptly and professionally.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Received and recorded cash, checks and transfers.
- Handled accounts payable and receivable, including invoicing and payment processing.
Accounts Payable Officer
Department of Industry, Science and Resources
Canberra, ACT
06.2022 - 12.2023
- Reviewed and reconciled supplier accounts to ensure accuracy of invoices and payments.
- Processed high volume of invoices in a timely manner, ensuring accuracy and completeness of all documentation.
- Resolved invoice discrepancies with vendors in an efficient manner.
- Maintained accurate records of all payment documents such as invoices, checks, credit card slips.
- Developed strong relationships with suppliers to ensure timely payment processing.
- Ensured compliance with internal policies and procedures related to Accounts Payable activities.
- Provided guidance and training to new staff members on Accounts Payable functions.
- Analyzed financial data from various sources to identify trends or issues that may require further review.
- Managed the filing system for invoices, purchase orders, contracts.
- Followed company's strict rules and procedures to maintain data integrity and confidentiality.
Food and Beverage Attendant
Accor
Canberra, ACT
07.2018 - 07.2022
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Responded quickly to customer complaints or special requests in a professional manner.
- Maintained a positive attitude towards coworkers and customers at all times.
- Provided exceptional service that reflected restaurant standards and core values.
- Coordinated with the management team to organize and execute special events and bookings.
Education
Studied - Diploma of Government
Canberra Institute of Technology
Canberra, ACT06-2023
Studied - Psychology, Philosophy, Sociology, Maths And Art
Lake Ginninderra College
Canberra, ACT12-2022
Skills
- Accounts Receivable
- Accounts Payable
- Customer Relations
- Financial Recordkeeping
- Interpersonal Communication
- Handling Confidential Materials
- Financial Management
- Teamwork and Collaboration
- Guest Services
- Administrative Support
- Computer Skills
- Adaptability
- Problem-solving skills
- Written Communication
- Professionalism
Affiliations
- In my free time I enjoy jewellery making, painting, reading and spending time in nature.
Timeline
Accounts Receivable Officer
Department of Industry, Science and Resources
01.2024 - Current
Accounts Payable Officer
Department of Industry, Science and Resources
06.2022 - 12.2023
Food and Beverage Attendant
Accor
07.2018 - 07.2022
Studied - Diploma of Government
Canberra Institute of Technology
Studied - Psychology, Philosophy, Sociology, Maths And Art
Lake Ginninderra College
Similar Profiles
Adin T SherliAdin T Sherli
Cyber Graduate Officer at Department of Industry, Science, and ResourcesCyber Graduate Officer at Department of Industry, Science, and Resources
Helena PolikoHelena Poliko
Webchat Agent at Department of Industry Science and ResourcesWebchat Agent at Department of Industry Science and Resources
Phil FitzgeraldPhil Fitzgerald
Assistant Director, Production Services (EL1) at Department of Climate Change, Energy, the Environment and Water (DCCEEW)Assistant Director, Production Services (EL1) at Department of Climate Change, Energy, the Environment and Water (DCCEEW)